Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

University of Colorado Boulder
Skills you'll gain: Kinesiology, Rehabilitation, Exercise Science, Human Musculoskeletal System, Sports Medicine, Exercise Therapy, Physical Therapy, Neurology, Physiology, Geriatrics
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, Capacity Planning
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: SQL, Query Languages, Database Design, Performance Tuning, Database Management, Database Development, Databases, PostgreSQL, Data Access
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Electrical Systems, Electric Power Systems, Environmental Regulations, Power Electronics, Safety Standards, Sustainable Design, Sustainable Technologies, Energy and Utilities, High Voltage, Sustainable Development, Electrical Engineering, Scalability, Wireless Networks, Capacity Management, Control Systems, Emerging Technologies, Real Time Data
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Import/Export, Data Analysis, Exploratory Data Analysis, Java, Data Processing, Data Manipulation, Java Programming, Statistics
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: User Accounts, Law, Regulation, and Compliance, Team Management, Regulation and Legal Compliance, Account Management, Software As A Service, Software Installation, Customer Relationship Management (CRM) Software, Help Desk Support, Social Media Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Large Language Modeling, LLM Application, Artificial Neural Networks, Deep Learning, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Prompt Engineering, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Target Market, Persona Development, Systems Thinking, Technical Management, Business Modeling, Product Lifecycle Management, Entrepreneurship, Business Planning, Operations Management, Engineering Management, Market Analysis, New Product Development, Governance, Performance Metric, Leadership, Business Strategy, Engineering, Recruitment Strategies
Build toward a degree
Beginner · Course · 1 - 3 Months

Pearson
Skills you'll gain: Virtual Local Area Network (VLAN), Network Security, Network Troubleshooting, Dynamic Host Configuration Protocol (DHCP), Network Architecture, TCP/IP, Routing Protocols, Network Switches, Network Routing, Open Shortest Path First (OSPF), Wireless Networks, Ansible, General Networking, Network Infrastructure, Software-Defined Networking, Computer Networking, Local Area Networks, Network Planning And Design, Virtual Private Networks (VPN), Networking Hardware
Beginner · Specialization · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Food and Beverage, Food Quality Assurance And Control, Nutrition and Diet, Cost Estimation
Mixed · Course · 1 - 4 Weeks
University of Colorado Boulder
Skills you'll gain: Vibrations, Control Systems, Mechanics, Torque (Physics), Engineering Analysis, Finite Element Methods, Mechanical Engineering, Simulations, Angular, Engineering Calculations, Differential Equations, Mathematical Modeling, Applied Mathematics, Simulation and Simulation Software, Linear Algebra, Calculus
Advanced · Specialization · 1 - 3 Months

Skills you'll gain: Network Routing, Network Architecture, Hybrid Cloud Computing, Network Planning And Design, Amazon Web Services, Virtual Private Networks (VPN), Cloud Computing Architecture, Wide Area Networks, Network Infrastructure, Network Performance Management, Network Security, Cloud Infrastructure, Network Analysis, Operations Management
Intermediate · Course · 1 - 4 Weeks