Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

Fractal Analytics
Skills you'll gain: Business Leadership, Generative AI, Responsible AI, Business Strategy, Data Strategy, Strategic Decision-Making, Organizational Strategy, Technology Strategies, Deep Learning, Artificial Intelligence, Organizational Development, Data Ethics, Human Centered Design, Data Quality, Data Pipelines, Design Thinking, Governance, User Centered Design, Ethical Standards And Conduct
Intermediate · Course · 1 - 3 Months

Politecnico di Milano
Skills you'll gain: Business Modeling, Augmented and Virtual Reality (AR/VR), Innovation, Technology Strategies, Virtual Environment, Business Transformation, Systems Thinking, Emerging Technologies, Strategic Thinking, Business Strategies, Technology Solutions, Digital Transformation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Copilot, Microsoft Power Automate/Flow, Microsoft Power Platform, Microsoft 365, Security Management, Threat Detection, Compliance Management, Artificial Intelligence, Business Process Automation, Automation, Incident Response, Generative AI
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Color Theory, Adobe Photoshop, Typography, Microsoft Windows, Graphic Design, Adobe Creative Cloud
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Data Entry, Data Visualization, Microsoft Excel, Data Presentation, Spreadsheet Software, Data Analysis, Data Management, Business Strategy
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Git (Version Control System), Version Control, Command-Line Interface, GitLab, Collaborative Software, File Management, Software Development Tools
Beginner · Guided Project · Less Than 2 Hours
Starweaver
Skills you'll gain: Credit Risk, Lending and Underwriting, Risk Analysis, Risk Management, Business Risk Management, Case Studies, Financial Analysis, Financial Statement Analysis, Corporate Finance, Stakeholder Communications, Balance Sheet, Cash Flows
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Competitive Analysis, Product Strategy, Product Management, Strategic Prioritization, Market Analysis, Product Roadmaps, Goal Setting, Business Strategy, Strategic Thinking, Strategic Decision-Making, Team Motivation, Market Dynamics, Customer Insights, Regulatory Compliance
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Risk Analysis, Risk Management, Cybersecurity, Network Security, Incident Response, Cloud Security, Risk Management Framework, Authentications, Business Continuity Planning, Application Security, IT Management, Security Management, Threat Modeling, Threat Management, OSI Models, Disaster Recovery, Cryptography, Encryption, Cyber Risk, Vulnerability Assessments
Intermediate · Specialization · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Leadership Development, Leadership, Organizational Leadership, Leadership and Management, Team Leadership, Business Leadership, Diversity and Inclusion, Diversity Equity and Inclusion Initiatives, Team Management, Team Building, Organizational Strategy, Coaching, Employee Performance Management, Mentorship, Teamwork, Collaboration, Innovation, Business Strategy, Smart Goals, Adaptability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AWS CloudFormation, Infrastructure as Code (IaC), Amazon Web Services, Cloud Infrastructure, Configuration Management, Cloud Management, IT Automation, Cloud Security, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Constructive Feedback, Parent Communication, Classroom Management, Education Software and Technology, Organizational Skills, Collaborative Software, Teaching, Productivity Software, Learning Management Systems, Student Engagement, Portfolio Management, Content Management
Beginner · Guided Project · Less Than 2 Hours