Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

University of Pittsburgh
Skills you'll gain: NumPy, Matplotlib, Linear Algebra, Pandas (Python Package), Data Manipulation, Applied Mathematics, Python Programming, Data Analysis, Data Science, Regression Analysis, Data Visualization Software, Statistical Analysis, Mathematics and Mathematical Modeling, Probability & Statistics, Numerical Analysis, Mathematical Modeling, Machine Learning, Computational Logic, Logical Reasoning
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Business Process Improvement, Process Optimization, Digital Transformation
Intermediate · Course · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Presentations, Technical Communication, Verbal Communication Skills, Public Speaking, Storytelling, Communication, Interpersonal Communications, Concision, Enthusiasm
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Yale University
Skills you'll gain: International Relations, World History, European History, Political Sciences, Ancient History, Public Safety and National Security, Social Sciences, Culture, Cultural Diversity, Social Justice, Sociology, Socioeconomics, Economics, Governance
Beginner · Course · 1 - 4 Weeks

Emory University
Skills you'll gain: Marketing Automation, Customer Retention, Marketing Operations, Marketing Effectiveness, Customer Acquisition Management, Marketing Analytics, Customer Analysis, Customer Insights, Marketing Strategies, AI Personalization, Customer Relationship Management, Predictive Modeling
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Copilot, Test Case, Version Control, Code Review, Microsoft Visual Studio, GitHub, Integrated Development Environments, Software Development Tools, Software Configuration Management, Software Documentation, Application Lifecycle Management, Program Development, Technical Documentation, Project Planning, Project Management, Debugging
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Goal Setting, Organizational Skills, Project Management Software, Delegation Skills, Collaborative Software, Project Coordination, Project Management, User Accounts, Internal Communications, Communication
Beginner · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Google Cloud Platform, Cloud Infrastructure, Application Deployment, Cloud Computing Architecture, Performance Tuning, Infrastructure Architecture, Computer Architecture, Artificial Intelligence, Hardware Architecture, Systems Architecture
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: PostgreSQL, SQL, Query Languages, Data Transformation, Data Manipulation, Database Development, Data Management
Advanced · Guided Project · Less Than 2 Hours

Macquarie University
Skills you'll gain: Anomaly Detection, Cyber Security Strategy, Cyber Threat Intelligence, Threat Detection, Intrusion Detection and Prevention, Fraud detection, Cybersecurity, Applied Machine Learning, Malware Protection, Threat Modeling, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Machine Learning Methods, Network Analysis, Machine Learning, Machine Learning Algorithms, Artificial Neural Networks, MLOps (Machine Learning Operations), Data-Driven Decision-Making
Intermediate · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Responsible AI, Human Centered Design, Human Computer Interaction, Generative AI, Interaction Design, User Interface (UI), Artificial Intelligence, Machine Learning, Deep Learning
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Content Performance Analysis, ChatGPT, Social Media Content, Content Strategy, Prompt Engineering, Target Audience, Social Media Campaigns, Social Media Marketing, Content Creation, Social Media, User Research, AI Personalization, Social Media Strategy, Market Research, Copywriting, Storytelling
Intermediate · Guided Project · Less Than 2 Hours