Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

Coursera
Skills you'll gain: Collaborative Software, Project Design, Graphic Design, Presentations, Data Visualization, Data Sharing, User Accounts, Social Media Content, Marketing
Beginner · Guided Project · Less Than 2 Hours

Capitals Coalition
Skills you'll gain: Stakeholder Engagement, Human Capital, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Sustainable Business, Stakeholder Communications, Sustainability Reporting, Business Ethics, Business Metrics, Compliance Reporting, Communication Planning, Business Transformation, Risk Management, Decision Making
Beginner · Course · 1 - 4 Weeks

University of Amsterdam
Skills you'll gain: Policy Analysis, Social Sciences, Systems Thinking, Innovation, Creative Thinking, Sustainable Development, Diversity Awareness, Case Studies, Sustainable Technologies, Critical Thinking, Human Centered Design, Research
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Social Media Marketing, Social Media, Digital Media Strategy, Content Creation, Search Engine Optimization, Social Media Strategy, Content Marketing, Guest Relations, Hospitality, Web Analytics and SEO, Digital Marketing, Instagram, Return On Investment, Customer Engagement
Intermediate · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Business Process Improvement, Process Optimization, Digital Transformation
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Prompt Engineering, ChatGPT, Application Programming Interface (API), OpenAI, Authentications, Large Language Modeling, Key Management, Performance Tuning, Debugging
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Generative AI, Development Environment, Computational Thinking, Program Development, Software Development, Python Programming, Game Design, Debugging
Beginner · Guided Project · Less Than 2 Hours

Utrecht University
Skills you'll gain: Epidemiology, Environmental Monitoring, Medical Science and Research, Social Determinants Of Health, Biostatistics, Precision Medicine, Public Health, Environmental Science, Data Science, Statistical Analysis, Health Disparities, Research
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Artificial Neural Networks, Deep Learning, Matplotlib, Linear Algebra, Image Analysis, NumPy, Scientific Visualization, Machine Learning Algorithms, Keras (Neural Network Library), Pandas (Python Package), Seaborn, Artificial Intelligence and Machine Learning (AI/ML), Data Science, Applied Machine Learning, Tensorflow, Data Analysis, Supervised Learning, Python Programming, Artificial Intelligence, Machine Learning
Beginner · Specialization · 3 - 6 Months

Università di Napoli Federico II
Skills you'll gain: Team Building, Teamwork, Telecommuting, English Language, Business Communication, Collaborative Software, Business Correspondence, Communication, Virtual Teams, Verbal Communication Skills, Organizational Skills, Digital Transformation, Workforce Management, Productivity Software, Problem Solving
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Data Visualization, Large Language Modeling, Text Mining, Scatter Plots, Data Visualization Software, Unstructured Data, Histogram, Data Analysis, Natural Language Processing
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Tool Calling, Real Time Data, Debugging, Artificial Intelligence and Machine Learning (AI/ML), API Gateway, Servers, Agentic systems, Artificial Intelligence, Middleware, LLM Application, Server Side, Generative AI, Network Protocols, Software Architecture
Intermediate · Course · 1 - 4 Weeks