Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

IE Business School
Skills you'll gain: Growth Strategies, Entrepreneurship, Key Performance Indicators (KPIs), Go To Market Strategy, Sales Management, Product Management, Sales Strategy, New Business Development, Product Development, Operational Efficiency, Product Strategy, Business Strategies, Business Process, Business Strategy, Price Negotiation, Customer Acquisition Management, Customer Insights, Leadership and Management, Fundraising
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Responsible AI, Data Ethics, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Google Cloud Platform, Data Quality, Data Validation
Intermediate · Course · 1 - 3 Months
Skills you'll gain: Legal Technology, Legal Research, Responsible AI, Data Ethics, Generative AI, Workflow Management, Operational Efficiency, Prompt Engineering, Automation, Document Management, Ethical Standards And Conduct, Data Security, Verification And Validation, Quality Control
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Data Security, Data Loss Prevention, Security Management, Data Management, Security Controls, Personally Identifiable Information, Information Systems Security, Data Governance, Information Management, Encryption, Identity and Access Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Large Language Modeling, LLM Application, Artificial Neural Networks, Deep Learning, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Prompt Engineering, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Large Language Modeling, Email Security, Exploitation techniques, Border Gateway Protocol, Malware Protection, Mobile Security, Cybersecurity, Network Security, Open Web Application Security Project (OWASP), Network Monitoring, TCP/IP, Threat Detection, Network Analysis, Internet Of Things, Network Protocols, Responsible AI, Network Routing, Infrastructure Security, Application Security, Information Systems Security
Intermediate · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Responsible AI, Database Management, Back-End Web Development, Generative AI, Performance Tuning, API Design, Prompt Engineering, Application Programming Interface (API), Code Review, Databases, OpenAI, Artificial Intelligence, Data Validation, Risk Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: SQL, ChatGPT, Prompt Engineering, OpenAI, Pandas (Python Package), Query Languages, Natural Language Processing, Generative AI, Data Import/Export, Data Manipulation, Databases, Jupyter, Application Programming Interface (API), Machine Learning, Software Engineering
Intermediate · Guided Project · Less Than 2 Hours

University at Buffalo
Skills you'll gain: Peer Review, Governance, Consulting, Leadership and Management, Report Writing, Leadership, Performance Analysis, Management Consulting, Organizational Change, Change Management, Organizational Effectiveness, Analysis, Data Collection
Mixed · Course · 1 - 3 Months

Skills you'll gain: Microsoft Power Automate/Flow, Microsoft Power Platform, Email Automation, Document Management, Microsoft 365, Billing & Invoicing, Workflow Management, Automation
Beginner · Guided Project · Less Than 2 Hours

LearnKartS
Skills you'll gain: Self-Awareness, Emotional Intelligence, Conflict Management, Social Skills, Personal Development, Empathy, Self-Motivation, Professional Development, Collaboration, Employee Engagement, Leadership, Relationship Building, Resilience, Communication, Stress Management, Adaptability
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Goal Setting, Positivity, Personal Development, Self-Awareness, Time Management, Growth Mindedness, Creative Thinking, Human Centered Design, Verbal Communication Skills, Empathy
Beginner · Course · 1 - 3 Months