Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

Dartmouth College
Skills you'll gain: Liberal Arts, Ethical Standards And Conduct, Research, Social Justice, Cultural Diversity, Culture, Writing, Political Sciences, Advocacy
Mixed · Course · 1 - 4 Weeks

Copenhagen Business School
Skills you'll gain: Artificial Intelligence, Large Language Modeling, Natural Language Processing, Theoretical Computer Science, Statistical Machine Learning, Statistical Analysis, Artificial Neural Networks, Responsible AI, Computational Thinking, Human Computer Interaction
Beginner · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Force.com, Management Reporting, Data Maintenance, Security Controls
Intermediate · Course · 1 - 4 Weeks

University of Amsterdam
Skills you'll gain: Social Sciences, Surveys, Social Determinants Of Health, Infectious Diseases, Community Health, Health Systems, Public Health, Health Policy, Governance, Systems Thinking
Intermediate · Course · 1 - 4 Weeks

Fractal Analytics
Skills you'll gain: Ideation, UI/UX Research, Brainstorming, Innovation, Design Thinking, User Research, Generative AI, Competitive Analysis, Human Centered Design, Data Ethics, Persona (User Experience), Artificial Intelligence, Problem Solving, Data Collection, Data Synthesis, Critical Thinking
Beginner · Course · 1 - 4 Weeks

University of Glasgow
Skills you'll gain:
Beginner · Course · 1 - 3 Months

Alibaba Cloud Academy
Skills you'll gain: Cloud Security, Network Security, General Networking, Network Architecture, Data Security, Application Security, Cloud Computing, Operating Systems, Cloud Platforms, Linux, Security Management, Distributed Denial-Of-Service (DDoS) Attacks
Beginner · Course · 1 - 3 Months

Illinois Tech
Skills you'll gain: Open Source Technology, Package and Software Management, Linux, Shell Script, Ubuntu, Unix Shell, Linux Administration, Operating System Administration, Bash (Scripting Language), Unix, Operating Systems, Command-Line Interface, Scripting, Linux Commands, Red Hat Enterprise Linux, File Systems, System Configuration, Database Management, General Networking, Network Security
Build toward a degree
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Physical Science, General Science and Research, Research, Scientific Methods, Environment, Ancient History, Peer Review, Laboratory Testing, Timelines, World History
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Virtual Private Networks (VPN), Amazon Web Services, Cloud Computing Architecture, Cloud Infrastructure, Virtual Machines, Network Architecture, Amazon Elastic Compute Cloud
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Responsible AI, Histogram, Predictive Modeling, Data Visualization, Machine Learning, Policy Analysis, Statistical Methods, Data Science, Descriptive Statistics, Data Ethics, Development Environment, Software Engineering
Beginner · Guided Project · Less Than 2 Hours

Università di Napoli Federico II
Skills you'll gain: Research Methodologies, Qualitative Research, Research Design, Social Sciences, Case Studies, Scientific Methods, Statistical Analysis, Computational Logic, Regression Analysis, Political Sciences
Beginner · Course · 1 - 3 Months