Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

Google Cloud
Skills you'll gain: Data Cleansing, Data Validation, Spreadsheet Software, Data Quality, Data Manipulation, Data Analysis, Data Analysis Software
Intermediate · Project · Less Than 2 Hours
Coursera
Skills you'll gain: Organizational Skills, Business Reporting, Timelines, Small Business Accounting, Accounting and Finance Software, User Accounts, Billing, Invoicing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Persona Development, User Accounts, Target Audience, Business Modeling, Graphic Design, Collaborative Software, Productivity Software, Market Analysis
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Team Building, Collaborative Software, Team Oriented, Customer Insights, User Research, Design Thinking, Workflow Management, Entrepreneurship
Beginner · Guided Project · Less Than 2 Hours

DeepLearning.AI
Skills you'll gain: Text Mining, Large Language Modeling, Performance Tuning, Generative AI
Beginner · Project · Less Than 2 Hours

EDUCBA
Skills you'll gain: Microsoft Azure, Cloud Computing, Virtual Machines, Cloud Infrastructure, Cloud Solutions, Cloud Platforms, Cloud Services, Virtual Local Area Network (VLAN), Infrastructure As A Service (IaaS), Application Deployment, Web Applications, Virtual Private Networks (VPN), Virtualization, Platform As A Service (PaaS), Cloud Storage, Scalability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Apache Kafka, Apache Spark, Data Pipelines, Distributed Computing, Real Time Data, Security Controls, Configuration Management, Data Processing, Performance Tuning, Encryption, Authorization (Computing), Authentications
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Containerization, Restful API, Event-Driven Programming, DevOps, Data Integration, z/OS, Application Deployment, Cloud Applications, Microservices, Enterprise Architecture, IBM Cloud, Application Lifecycle Management, Application Design, Systems Integration, Hybrid Cloud Computing, Software Architecture
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Looker (Software), Collaborative Software, Enterprise Application Management, Data Management, Identity and Access Management, Data Governance, Google Cloud Platform, Scheduling, Customer Support, Administration, Management Reporting, Data Storytelling, Business Reporting, Auditing
Intermediate · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: Blockchain, Interoperability, Network Architecture, Solution Architecture, Information Technology Architecture, Enterprise Architecture, Cryptography, Identity and Access Management, Emerging Technologies, Encryption, Threat Modeling, Systems Integration, Information Privacy, Scalability, Security Testing, Requirements Analysis, Prototyping
Intermediate · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Sprint Planning, Sprint Retrospectives, Agile Methodology, Backlogs, Agile Project Management, Estimation, Capacity Planning, User Story, Dependency Analysis, Cross-Functional Team Leadership, Prioritization, Collaboration, Stakeholder Management, Risk Mitigation
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Google Gemini, ChatGPT, Product Management, Generative AI, Agile Product Development, Microsoft Copilot, Innovation, Competitive Analysis, Market Research, User Story, Product Strategy, Prompt Engineering, Business Modeling
Intermediate · Course · 1 - 4 Weeks