Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

Fred Hutchinson Cancer Center
Skills you'll gain: AI Product Strategy, Artificial Intelligence, Project Scoping, Decision Making, Usability Testing, Needs Assessment, Project Planning, Data Quality, Performance Metric, Resource Planning, Data Security
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: User Accounts, Collaborative Software, Display Devices, Safety and Security, Computer Displays
Beginner · Guided Project · Less Than 2 Hours
Skills you'll gain: Strategic Leadership, Change Management, Organizational Change, Leadership, Communication Strategies, Visionary, Decision Making, Communication, Executive Presence, Organizational Strategy, Emotional Intelligence, Conflict Management, Negotiation, Performance Management, Empathy, Culture
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Virtual Private Networks (VPN), Amazon Web Services, AWS Identity and Access Management (IAM), Network Security, Remote Access Systems, Amazon Elastic Compute Cloud, Command-Line Interface, Control Panels, End User Training and Support
Mixed · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Construction, Mechanical Engineering, Hydraulics, Construction Engineering, Hydrology, Civil Engineering, Structural Engineering, Mechanical Design, Equipment Design, Electric Power Systems, Safety Standards, Water Resource Management, Construction Management, Environmental Engineering, Safety Training, Structural Analysis, Water Quality, Electrical Power, Engineering Analysis, Geospatial Information and Technology
Advanced · Specialization · 1 - 3 Months

Skills you'll gain: Linux, Authentications, Remote Access Systems, Linux Administration, User Accounts, Authorization (Computing), Security Controls, System Configuration, Command-Line Interface, Cryptographic Protocols
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Tax Laws, Tax, Intercompany Accounting, Tax Management, Tax Compliance, Specialized Accounting, Corporate Tax, Audit Planning, International Financial Reporting Standards, Arbitration, Law, Regulation, and Compliance, Needs Assessment, Analysis, Compliance Auditing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Instagram, Facebook, LinkedIn, Content Creation, Social Media Content, Social Media, Graphic Design, Social Media Marketing, Marketing Design, Digital Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Network Security, Cryptography, Firewall, Cybersecurity, Intrusion Detection and Prevention, Virtual Private Networks (VPN), Cloud Security, Cyber Attacks, Public Key Infrastructure, Encryption, Threat Modeling, Network Architecture, Dynamic Host Configuration Protocol (DHCP), Human Factors (Security), Security Awareness, Virtual Local Area Network (VLAN), Network Switches
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI, Return On Investment
Intermediate · Course · 1 - 4 Weeks

Banco Interamericano de Desarrollo
Skills you'll gain: Climate Change Mitigation, Energy and Utilities, Environmental Issue, Environmental Science, Climate Change Adaptation, Environment, Education and Training, Sustainable Development, Teaching, Systems Thinking, Collaboration
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Linux Administration, Linux, Linux Commands, Operating System Administration, User Acceptance Testing (UAT), Systems Administration, System Testing, Command-Line Interface, Service Management, User Accounts, File Management
Intermediate · Course · 1 - 4 Weeks