Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

Interactive Brokers
Skills you'll gain: Economics, Supply And Demand, Market Dynamics, Compensation Management, Market Trend, Economic Development, Market Data, Financial Market, Forecasting
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Color Matching
Beginner · Course · 1 - 4 Weeks

Zoho Corporation
Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Sales Process, Sales Operations, Business Software, Sales Pipelines, Sales Management, Sales, Sales Strategy, Automation, Workflow Management, Business Process Automation, Lead Generation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Goal Setting, User Feedback, Constructive Feedback, Employee Performance Management, Performance Appraisal, Registration, Dashboard, Email Automation, Collaborative Software, Digital Communications, Critical Thinking
Beginner · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Cloud Management, IT Automation, Virtual Machines, Infrastructure As A Service (IaaS), Cloud Infrastructure, Google Cloud Platform, Serverless Computing, TCP/IP
Intermediate · Project · Less Than 2 Hours

Skills you'll gain: Network Engineering, Network Troubleshooting
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Qualitative Research, Research Design, Surveys, Focus Group, Research Methodologies, Research, Data Collection, Interviewing Skills, Case Studies, Analysis, Report Writing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Vulnerability Assessments, Distributed Denial-Of-Service (DDoS) Attacks, Vulnerability Scanning, Vulnerability Management, Cybersecurity, Malware Protection, Penetration Testing, Exploitation techniques, Threat Detection, Network Security, Information Systems Security, Security Awareness, Human Factors (Security), Lightweight Directory Access Protocols, Network Protocols
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Wireframing, Prototyping, Interactive Design, User Experience Design, Mockups, User Centered Design, User Interface (UI), Usability
Beginner · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Tensorflow, Image Analysis, Computer Vision, NumPy, Data Processing, Feature Engineering, Google Cloud Platform, Deep Learning, Cloud Computing
Intermediate · Project · Less Than 2 Hours
University of Michigan
Skills you'll gain: Performing Arts, Social Justice, Advocacy, Art History, Culture, World History, Music, Cultural Diversity, Storytelling, Creativity
Beginner · Course · 1 - 3 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Learning Management Systems, End User Training and Support, Student Engagement, Web Content Accessibility Guidelines, Education Software and Technology
Beginner · Course · 1 - 4 Weeks