Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

Amazon Web Services
Skills you'll gain: Amazon DynamoDB, NoSQL, Serverless Computing, Database Systems, Database Management Systems
Mixed · Course · 1 - 4 Weeks
Google Cloud
Skills you'll gain: Google Workspace, Collaborative Software, Productivity Software, Data Sharing, Cloud Storage, File Management, Document Management, Shared Media, Role-Based Access Control (RBAC), Content Management, Software Installation
Beginner · Course · 1 - 3 Months

Cisco Learning and Certifications
Skills you'll gain: Open Shortest Path First (OSPF), Network Protocols
Beginner · Course · 1 - 3 Months

Skills you'll gain: Target Audience, Facebook, Social Media, Persona Development, Social Media Marketing, Social Media Strategy, Customer Insights, Presentations, Web Analytics, Marketing Budgets
Intermediate · Guided Project · Less Than 2 Hours

University of Illinois Urbana-Champaign
Skills you'll gain: HVAC, Water Resource Management, Plant Operations and Management, Environmental Management Systems, Thermal Management, Environmental Monitoring, Electrical Power, Biology, Physics
Beginner · Course · 1 - 3 Months

Duke University
Skills you'll gain: Telehealth, Patient Positioning, Health Assessment, Clinical Assessment, Health Technology, Patient Education And Counseling, Patient Referral, Human Musculoskeletal System
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Acquisition Management, Marketing Analytics, Branding, Brand Management, Customer Engagement, Target Audience, Lead Generation, Customer Insights, Marketing Channel, Marketing, Brand Strategy, Campaign Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Unix Shell, Unix, Unix Commands, Shell Script, Linux, Linux Administration, Authorization (Computing), System Configuration, Operating System Administration, User Accounts, Security Controls, File Management, Identity and Access Management, Systems Administration
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Project Risk Management, Project Management, Agile Methodology, Project Management Life Cycle, Compliance Management, Agile Project Management, Scope Management, Business Process, Requirements Management, Project Planning, Project Management Institute (PMI) Methodology, Project Schedules, Governance, Change Management, Procurement
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Collaborative Software, Data Sharing
Beginner · Guided Project · Less Than 2 Hours

University of Leeds
Skills you'll gain: Resource Allocation, Operations Research, Production Planning, Graph Theory, Data-Driven Decision-Making, Decision Making, Mathematical Modeling, Process Optimization, Network Planning And Design, Complex Problem Solving, Computational Logic, Algorithms, Linear Algebra, Cryptography
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Storytelling, Teaching, Community Development, Discussion Facilitation, Research, Cultural Diversity
Beginner · Course · 1 - 4 Weeks