Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

University of Colorado Boulder
Skills you'll gain: Labor Relations, Labor Law, World History, Economic Development, Socioeconomics, Economics, Global Marketing, International Relations, Business Economics, Demography, Market Opportunities, Cultural Diversity, Culture, Governance
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Figma (Design Software), Prototyping, Mockups, Interaction Design, Design Reviews, User Interface and User Experience (UI/UX) Design, Wireframing, Collaborative Software, UI Components, Usability Testing, Animations
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Enterprise Architecture, Virtualization, Network Architecture, Network Planning And Design, Virtual Local Area Network (VLAN), Virtual Private Networks (VPN), Virtual Machines, Network Infrastructure, Wide Area Networks, Software-Defined Networking, Wireless Networks, Local Area Networks, Network Performance Management, Network Switches, Network Routers, Scalability, Network Protocols
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Survey Creation, User Feedback, Customer experience improvement, Customer Insights, User Accounts, Marketing, Business
Beginner · Guided Project · Less Than 2 Hours

HubSpot Academy
Skills you'll gain: Sales Presentations, Prospecting and Qualification, Persona Development, Sales Strategy, Sales Process, Target Audience, Sales Pipelines, Sales, Lead Generation, Customer Analysis, Email Automation, Prioritization, Customer Engagement
Beginner · Course · 1 - 3 Months

Skills you'll gain: Employee Retention, Team Motivation, Talent Management, Drive Engagement, Team Building, People Development, Teamwork, Employee Engagement, Strategic Leadership, Constructive Feedback, Leadership Development, Performance Management, Workplace inclusivity
Beginner · Course · 1 - 4 Weeks
Google Cloud
Skills you'll gain: Google Sheets, Google Workspace, Spreadsheet Software, Excel Formulas, Data Visualization, Data Management, Business Solutions, Collaborative Software, Data Sharing, Data Import/Export, Version Control
Beginner · Course · 1 - 3 Months

EDUCBA
Skills you'll gain: Object Oriented Programming (OOP), Java Programming, Application Development, Computer Programming, User Interface (UI), Programming Principles, Databases, System Design and Implementation, File Management, Data Validation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Open Web Application Security Project (OWASP), Threat Modeling, Application Security, Software Development Life Cycle, DevSecOps, Security Testing, Secure Coding, Security Software, Security Engineering, Cloud Security, Encryption, Vulnerability Scanning, Software Development, Threat Detection, Cryptography, Software Testing, CI/CD, Cloud Platforms, Vulnerability Assessments, Configuration Management
Intermediate · Course · 3 - 6 Months

Duke University
Skills you'll gain: Compensation Analysis, Performance Review, Staff Management, Safety Training, Human Resources, Human Resource Management, Diversity and Inclusion, Performance Management, Human Resources Management and Planning, Recruitment, Human Resource Policies, Compensation and Benefits, Supervision, Job Analysis, New Hire Orientations
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Relational Databases, Databases, Data Visualization Software, Web Scraping, Data Science, Scatter Plots, Data Manipulation, SQL, Data Processing, JSON, Application Programming Interface (API), Data Import/Export, Python Programming, Extensible Markup Language (XML), Hypertext Markup Language (HTML)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Dimensionality Reduction, Unsupervised Learning, Deep Learning, Machine Learning Algorithms, Random Forest Algorithm, Feature Engineering, Artificial Neural Networks, Supervised Learning, Statistical Machine Learning, Anomaly Detection, Machine Learning, Classification And Regression Tree (CART)
Intermediate · Course · 1 - 3 Months