Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

Board Infinity
Skills you'll gain: Google Cloud Platform, Cloud Computing, Network Infrastructure, Server Administration, Data Storage, Network Security
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI Agents, OpenAI, Code Review, API Gateway, Command-Line Interface, Generative AI, LLM Application, Rust (Programming Language), Artificial Intelligence, Key Management, Application Programming Interface (API), Prompt Engineering, Software Technical Review, Verification And Validation, Development Testing, Unit Testing, Debugging
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Email Automation, Microsoft Power Automate/Flow, Workflow Management, Business Process Automation, Automation, Process Improvement, Test Execution Engine, Microsoft 365
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Web Design and Development, Front-End Web Development, HTML and CSS, Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), Web Design, Javascript
Beginner · Guided Project · Less Than 2 Hours

Fractal Analytics
Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Data Processing, Business Analytics, Data Literacy, Data Analysis, Data Cleansing, Business Intelligence, Data Quality, Business Ethics, Artificial Neural Networks, Machine Learning, Deep Learning, Data Science, Predictive Modeling, Python Programming, Unsupervised Learning
Beginner · Course · 1 - 3 Months

Skills you'll gain: Sales Operations, Responsible AI, Sales Process, Generative AI Agents, Sales Management, Sales Strategy, Sales, Business Ethics, Forecasting, Prompt Engineering, Customer Relationship Management, Data-Driven Decision-Making, Strategic Decision-Making
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Gemini, Google Cloud Platform, Network Planning And Design, Prompt Engineering Tools, Virtual Private Networks (VPN), Generative AI Agents, General Networking, Network Engineering, Network Infrastructure, Network Architecture
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Canva (Software), Infographics, Graphic and Visual Design, Multimedia, Content Creation, Collaborative Software, Developing Training Materials, Data Sharing, Timelines, Marketing
Intermediate · Guided Project · Less Than 2 Hours

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Spatial Analysis, Spatial Data Analysis, GIS Software, Geographic Information Systems, Geospatial Mapping, Geostatistics, Interactive Data Visualization, Data Integration, Data Mapping, Augmented Reality, Sampling (Statistics)
Beginner · Course · 1 - 3 Months

Skills you'll gain: Calendar Management, Organizational Skills, Content Management, Workflow Management, Scheduling, Project Planning, Collaborative Software, Social Media Marketing
Beginner · Guided Project · Less Than 2 Hours

Board Infinity
Skills you'll gain: Internet Of Things, Manufacturing Processes, Automation, Manufacturing and Production, 3D Modeling, Robotic Process Automation, Innovation, Computer-Aided Design, Emerging Technologies, Digital Transformation, Interoperability, Real Time Data, Simulation and Simulation Software
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, Amazon CloudWatch, Grafana, Hybrid Cloud Computing, Multi-Cloud, Prometheus (Software), Managed Services, Cloud Solutions
Beginner · Course · 1 - 4 Weeks