Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

Zoho Corporation
Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Sales Process, Sales Operations, Business Software, Sales Pipelines, Sales Management, Sales, Sales Strategy, Automation, Workflow Management, Business Process Automation, Lead Generation
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Teamwork, Professionalism, Report Writing, Storytelling
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Timelines, Database Design, Workflow Management, Project Management Software, Employee Onboarding, Databases, Client Services, Customer Relationship Management (CRM) Software, Project Management, Collaborative Software, Process Improvement and Optimization
Mixed · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Bayesian Network, Numerical Analysis, Estimation, Simulations, Matlab, Global Positioning Systems, Mathematical Modeling, Applied Mathematics, Computational Thinking, Engineering Analysis, Algorithms, Computer Programming Tools
Intermediate · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Web Scraping, Data Ethics, Data Transformation, Tidyverse (R Package), Data Wrangling, Data Cleansing, Data Manipulation, Data Collection, Data Capture, Data Pipelines, Data Integration, Personally Identifiable Information, R Programming, Exploratory Data Analysis, Information Privacy, Statistical Programming
Beginner · Course · 1 - 4 Weeks

Infosec
Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Secure Coding, Application Security, Encryption, Data Security, Database Application, Web Applications, Cryptography, Authentications, Configuration Management, Session Initiation Protocols, Computer Programming
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Usability Testing, Usability, Human Centered Design, Human Computer Interaction, Software Testing, User Centered Design, User Interface (UI), Web Content Accessibility Guidelines, User Experience, User Research, Risk Management Framework
Advanced · Course · 1 - 4 Weeks

IIT Roorkee
Skills you'll gain: Linear Algebra, Machine Learning Algorithms, NumPy, Dimensionality Reduction, Machine Learning, Data Science, Advanced Mathematics, Applied Mathematics, Python Programming
Intermediate · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Financial Services, Bank Regulations, Banking, Customer experience strategy (CX), Market Intelligence, FinTech, Commercial Banking, Retail Banking, Risk Management, Digital Transformation, Mobile Banking, Market Opportunities, Fraud detection, Compliance Management, Environmental Social And Corporate Governance (ESG), Financial Market, Cybersecurity, Emerging Technologies, Innovation, Blockchain
Beginner · Course · 1 - 3 Months

Skills you'll gain: Jest (JavaScript Testing Framework), Unit Testing, Test Case, React.js, Test Driven Development (TDD), Software Testing, Web Development Tools, Ajax, Javascript
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Agile Project Management, Agile Methodology, Risk Management, Stakeholder Management, User Story, Stakeholder Engagement, Leadership, Sprint Planning, Conflict Management, Earned Value Management, Stakeholder Analysis, Communication, Value Engineering, Contract Management, Prioritization
Intermediate · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Case Studies, Team Management, Accountability, Leadership and Management, Virtual Teams, Team Building, Collaboration, Leadership, Communication, Workforce Management, Productivity, Employee Engagement, Adaptability
Intermediate · Course · 1 - 4 Weeks