Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

University of Maryland, College Park
Skills you'll gain: Emotional Intelligence, Agile Project Management, Program Management, Sprint Retrospectives, Project Portfolio Management, Negotiation, Agile Methodology, Project Controls, Project Risk Management, Team Leadership, Project Management, Quality Management, Leadership, Scaled Agile Framework, User Acceptance Testing (UAT), Continuous Improvement Process, Return On Investment
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Infographics, Presentations, Data Visualization, Graphic and Visual Design, Business Communication
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Google Cloud Platform, Virtual Machines, Cloud API, Web Servers, Natural Language Processing, Live Streaming
Intermediate · Project · Less Than 2 Hours
Skills you'll gain: Open Web Application Security Project (OWASP), DevSecOps, Jenkins, Software Development Life Cycle, CI/CD, Application Security, Secure Coding, Continuous Integration, DevOps, Continuous Delivery, Vulnerability Scanning, Vulnerability Assessments, Software Quality Assurance, Security Awareness, Dependency Analysis, Compliance Management, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Responsive Web Design, HTML and CSS, Cascading Style Sheets (CSS), Web Design, User Interface (UI) Design, User Interface and User Experience (UI/UX) Design, Usability, Hypertext Markup Language (HTML), Web Content Accessibility Guidelines, Animations, Web Development
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Prompt Engineering, Risk Management Framework, Legal Technology, Responsible AI, Legal Risk, Risk Mitigation, Generative AI, Compliance Management, Continuous Monitoring, AI Product Strategy, Automation, Legal Strategy, Data Ethics, Law, Regulation, and Compliance, Analytics, Governance
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), Color Theory, Javascript, Front-End Web Development, User Interface (UI) Design, Web Development, Data Validation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Bootstrap (Front-End Framework), Responsive Web Design, Hypertext Markup Language (HTML), Mockups, Web Development, Web Design, Cascading Style Sheets (CSS), Web Development Tools, User Interface (UI) Design
Intermediate · Guided Project · Less Than 2 Hours

SAE Institute México
Skills you'll gain: Resilience, Growth Mindedness, Courage, Persistence, Personal Development, Optimism, Overcoming Obstacles, Positivity, Cognitive flexibility, Composure, Self-Awareness, Emotional Intelligence
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Sales Process, Prospecting and Qualification, Sales Pipelines, Technical Sales, Rapport Building, Sales, Customer Relationship Building, Sales Strategy, Data Centers, Customer Insights, Interviewing Skills, Sales Presentations, Information Technology, Relationship Building, Customer Relationship Management, Telecommunications, Big Data, Communication, Digital Transformation, Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Canva (Software), Color Theory, Photo Editing, Scalability, Design Elements And Principles, Typography, Graphic Design, Content Creation, Content Marketing, Digital Marketing
Intermediate · Guided Project · Less Than 2 Hours

Dartmouth College
Skills you'll gain: Infectious Diseases, Epidemiology, Infection Control, Public Health and Disease Prevention, Public Health, Healthcare Ethics, Health Care, Health Systems, Health Policy, Medical Science and Research, Liberal Arts, Cultural Sensitivity, Case Studies, Storytelling
Beginner · Course · 1 - 3 Months