Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

Northeastern University
Skills you'll gain: Database Design, Enterprise Architecture, Data Governance, Database Theory, User Research, Stakeholder Engagement, Lean Methodologies, Algorithms, Database Management, Process Mapping, Unified Modeling Language, Process Analysis, Object Oriented Design, Software Architecture, Responsive Web Design, Cascading Style Sheets (CSS), Agile Methodology, Object Oriented Programming (OOP), Data Structures, Data Ethics
Earn a degree
Degree · 1 - 4 Years