IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Maryland, College Park
Skills you'll gain: Sprint Retrospectives, Service Recovery, Drive Engagement, Technology Solutions, User Feedback, Customer Engagement, Product Lifecycle Management, Technical Product Management, End User Training and Support, Change Management, Active Listening, User Experience, Decision Making, Continuous Improvement Process
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Content Performance Analysis, Facebook, Social Media Content, Analysis, Social Media, Drive Engagement, Social Media Strategy, Content Creation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Software-Defined Networking, Network Architecture, Network Planning And Design, Wide Area Networks, Virtual Private Networks (VPN), Network Administration, Network Security, Network Performance Management, Firewall, Cloud Deployment, Network Routing, Encryption
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Prometheus (Software), System Monitoring, Grafana, Site Reliability Engineering, Continuous Monitoring, Interactive Data Visualization, Query Languages, Anomaly Detection, Software Visualization, Linux, YAML, Docker (Software), Incident Management, Configuration Management, Real Time Data, Analysis
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Image Analysis, Cloud API, Google Cloud Platform, Applied Machine Learning, Computer Vision, Application Programming Interface (API), Machine Learning
Intermediate · Project · Less Than 2 Hours
University of Illinois Urbana-Champaign
Skills you'll gain: Product Development, New Product Development, Risk Management, Innovation, Healthcare Industry Knowledge, Industrial Design, Stakeholder Engagement, Health Systems, Requirements Elicitation, Market Opportunities, Market Analysis, Cost Benefit Analysis, Return On Investment, Health Technology, Project Management, Forecasting, Financial Analysis, Agile Methodology, Project Planning, Waterfall Methodology
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

MathWorks
Skills you'll gain: User Interface and User Experience (UI/UX) Design, Data Sharing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Slack (Software), Internal Communications, Organizational Structure, Strategic Communication, Stakeholder Communications, Technical Communication, Stakeholder Engagement, Organizational Effectiveness, Collaborative Software, Team Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: AWS Identity and Access Management (IAM), Cloud Computing, Amazon Web Services, Cloud Deployment, Cloud Computing Architecture, Amazon Elastic Compute Cloud, Cloud Solutions, Cloud Infrastructure, Load Balancing, AWS CloudFormation, Cloud Management, Amazon CloudWatch, Amazon S3, Scalability, API Gateway, Serverless Computing, Infrastructure as Code (IaC), Virtual Networking, Encryption, Command-Line Interface
Beginner · Course · 1 - 3 Months

Skills you'll gain: Education Software and Technology, Learning Management Systems, Digital pedagogy, Teamwork, Collaboration, Classroom Management, Creative Problem-Solving, Innovation, Creativity, Motivational Skills
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Record Keeping, Document Management, Accounting Records, Records Management, File Management, Compliance Management, Document Control, Regulatory Requirements, Regulation and Legal Compliance, Information Architecture, Auditing, Financial Regulations, Data Security
Beginner · Course · 1 - 4 Weeks

Niel Asher Education
Skills you'll gain: Rehabilitation, Exercise Therapy, Geriatrics, Physical Therapy, Orthopedics, Athletic Training, Kinesiology, Pain Management, Gynecology, Maternal Health, Physiology, Mindfulness, Clinical Assessment, Health Assessment, Mental Health Therapies
Intermediate · Course · 1 - 3 Months