IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Johns Hopkins University
Skills you'll gain: Apache Hadoop, Data Processing, Distributed Computing, Performance Tuning, Big Data, Software Architecture, Scalability
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Gmail, Google Workspace, Issue Tracking, Help Desk Support, System Support, Desktop Support, Technical Support, Email Security, Data Access, Event Monitoring, File Management
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Cloud Storage, Virtual Machines, Cloud Computing, Data Storage, Cloud Infrastructure, Virtualization and Virtual Machines, Google Cloud Platform, Data Manipulation
Beginner · Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Google Gemini, Gemini, Gmail, Google Workspace, Generative AI, AI Personalization
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Microsoft Word, Microsoft Office, Proofreading, Document Management, Microsoft 365, Productivity Software, Microsoft Windows, Writing and Editing, Editing, Productivity, Writing, Computer Literacy, Technical Documentation, Collaborative Software, Report Writing, Web Content, Business Writing, Web Content Accessibility Guidelines, Collaboration, Business Communication
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Generative AI, Generative Adversarial Networks (GANs), Applied Machine Learning, Large Language Modeling, Strategic Decision-Making, Systems Integration, Scalability, Innovation
Intermediate · Course · 1 - 4 Weeks
Johns Hopkins University
Skills you'll gain: Algorithms, Responsible AI, Policy Analysis, Social Justice, Public Policies, Diversity Awareness, Data Ethics, Machine Learning
Mixed · Course · 1 - 3 Months
Skills you'll gain: Credit Risk, Loans, Environmental Social And Corporate Governance (ESG), Bank Regulations, Risk Management, Derivatives, Financial Analysis, Risk Analysis, Financial Statement Analysis, Investment Management, Financial Market, Portfolio Management, Financial Modeling, Compliance Management, Business Valuation, Economics, Business Modeling, Structural Analysis
Intermediate · Course · 1 - 3 Months

SkillUp
Skills you'll gain: Responsible AI, Data Ethics, AI Security, Business Ethics, Personally Identifiable Information, Artificial Intelligence, Ethical Standards And Conduct, Human Resource Policies, Data Security, Information Privacy, Data Governance, Productivity Software, Accountability, Risk Control, Risk Analysis, Continuous Monitoring
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Procurement, Strategic Sourcing, Material Requirements Planning, Contract Compliance, Business Communication, Cross-Functional Collaboration
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Network Troubleshooting, Network Administration, Software Installation, System Configuration, Servers, Virtual Machines
Intermediate · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: HVAC, Water Resource Management, Plant Operations and Management, Environmental Management Systems, Thermal Management, Control Systems, Environmental Monitoring, Electric Power Systems
Beginner · Course · 1 - 3 Months