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IT Support Courses Online

Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

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Explore the IT Support Course Catalog

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Operations and Patient Safety for Healthcare IT Staff

    Skills you'll gain: Telehealth, Patient Safety, Health Technology, Help Desk Support, Medical Equipment, Technical Support, Issue Tracking, Change Control, Medical Devices, Electronic Medical Record, Disaster Recovery, Technical Documentation, General Networking

    4.8
    Rating, 4.8 out of 5 stars
    ·
    200 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    Linux Foundation Certified System Administrator (LFCS): Unit 8

    Skills you'll gain: Lightweight Directory Access Protocols, Git (Version Control System), Authentications, Collaborative Software, Linux Servers, Linux Administration, Linux, Version Control, Open Source Technology, User Accounts

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    Dell

    Dell Technologies Customer Service for Technical Support

    Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies

    4.7
    Rating, 4.7 out of 5 stars
    ·
    18 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    Dell

    Dell Technologies Technical Support for Software

    Skills you'll gain: Software Architecture, Technical Support, Operating Systems, Software Installation, System Support, Microsoft Windows, Problem Management, Debugging, System Configuration, Performance Tuning, Security Software, Technical Communication, Microsoft Office

    5
    Rating, 5 out of 5 stars
    ·
    9 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    Linux Foundation Certified System Administrator (LFCS): Unit 3

    Skills you'll gain: Linux Administration, Linux, Package and Software Management, Remote Access Systems, File Management, Linux Commands, Operating System Administration, OS Process Management, Systems Administration, System Monitoring, File Systems, General Networking, Network Administration, System Configuration, Command-Line Interface, Software Installation, Service Management

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    Illinois Tech

    Hardware and Operating System Foundations II

    Skills you'll gain: Linux, Linux Administration, Operating System Administration, Linux Commands, User Accounts, Command-Line Interface, Systems Administration, Operating Systems, User Provisioning, Service Management, System Configuration, System Monitoring, Graphical Tools, File Management

    Build toward a degree

    4.6
    Rating, 4.6 out of 5 stars
    ·
    62 reviews

    Intermediate · Course · 1 - 4 Weeks

  • A

    Amazon Web Services

    Skills and Best Practices for Cloud Support Associates

    Skills you'll gain: Root Cause Analysis, Customer Relationship Building, Customer Relationship Management, Problem Management, Verbal Communication Skills, Customer Support, Amazon Web Services, Communication, Cloud Solutions, Technical Support, Cloud Security, Cloud Services, Automation, Collaboration, Incident Management, Generative AI, Innovation

    4.9
    Rating, 4.9 out of 5 stars
    ·
    25 reviews

    Beginner · Course · 1 - 4 Weeks

  • A

    Amazon Web Services

    Providing Technical Support for AWS Workloads

    Skills you'll gain: Amazon Web Services, Cloud Infrastructure, Network Troubleshooting, Technical Consulting, Amazon S3, Cloud Solutions, Cloud Computing, Cloud Management, Technical Support, AWS Identity and Access Management (IAM), Amazon Elastic Compute Cloud, Infrastructure Architecture, Virtual Private Networks (VPN), Scenario Testing, Amazon CloudWatch, System Support, Customer Support, Cloud Storage, Serverless Computing, Security Controls

    4.8
    Rating, 4.8 out of 5 stars
    ·
    68 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    J

    Johns Hopkins University

    Computing for Cancer Informatics

    Skills you'll gain: Computer Systems, Informatics, Data Processing, Data Sharing, Computing Platforms, Health Informatics, Bioinformatics, Data Storage, Computer Architecture, Computer Literacy, Computer Hardware, Big Data, Capacity Management, Data Centers, Cloud Computing

    4.6
    Rating, 4.6 out of 5 stars
    ·
    15 reviews

    Beginner · Course · 1 - 3 Months

  • A

    Amazon Web Services

    Capstone: Preparing to work as a Cloud Support Associate

    Skills you'll gain: Network Troubleshooting, Software Architecture, Technical Support, Solution Architecture, Application Design, Amazon Web Services, End User Training and Support, Cloud Computing Architecture, Cloud Computing, Technical Communication, Technical Documentation, Scalability

    4.7
    Rating, 4.7 out of 5 stars
    ·
    38 reviews

    Beginner · Course · 1 - 4 Weeks

  • A

    Amazon Web Services

    Cloud Support Essentials: A Technical Approach

    Skills you'll gain: Command-Line Interface, Network Troubleshooting, Linux Commands, Linux, Unix Commands, Network Support, Linux Administration, Technical Support, Network Infrastructure, Amazon Web Services, File Management, Network Protocols, Network Security, Operating Systems, System Configuration, DevOps, Communication

    4.8
    Rating, 4.8 out of 5 stars
    ·
    21 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Information Systems Operations and Business Resiliency

    Skills you'll gain: Service Level Agreement, Data Governance, Incident Management, Problem Management, Database Management Systems, Asset Management, Disaster Recovery, Business Continuity Planning, Business Continuity, Information Technology Operations, IT Service Management, Information Systems, IT Infrastructure, Data Security, Auditing, Patch Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    6 reviews

    Intermediate · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular it support courses

  • Operations and Patient Safety for Healthcare IT Staff: Johns Hopkins University
  • Linux Foundation Certified System Administrator (LFCS): Unit 8: Pearson
  • Dell Technologies Customer Service for Technical Support: Dell
  • Dell Technologies Technical Support for Software: Dell
  • Linux Foundation Certified System Administrator (LFCS): Unit 3: Pearson
  • Hardware and Operating System Foundations II: Illinois Tech
  • Skills and Best Practices for Cloud Support Associates: Amazon Web Services
  • Providing Technical Support for AWS Workloads: Amazon Web Services
  • Computing for Cancer Informatics: Johns Hopkins University
  • Capstone: Preparing to work as a Cloud Support Associate: Amazon Web Services

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