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Learner Reviews & Feedback for Brand Management: Aligning Business, Brand and Behaviour by University of London

4.9
stars
7,747 ratings

About the Course

Professor Nader Tavassoli of London Business School contrasts traditional approaches to branding - where brands are a visual identity and a promise to customers - to brands as a customer experience delivered by the entire organisation. The course offers a brand workout for your own brands, as well as guest videos from leading branding professionals. The aim of the course is to change the conception of brands as being an organisation's visual identity (e.g., logo) and image (customers' brand associations) to an experience along "moments-that-matter" along the customer journey and, therefore, delivered by people across the entire organisation. Brands are thus not only an external promise to customers, but a means of executing business strategy via internal brand-led behaviour and culture change. You will learn and practice the following skills: 1. How to build brands from a broad organisational perspective 2. How to lead brand-led culture change with human resource practices at the core (i.e., brand as a lever and not just an outcome) 3. How to build brands in multi-brand companies, across cultures and geographies 4. How to measure brand health in new ways, that is, internally in addition to externally 5. How to value and capture returns to brands across the organisation - introducing the new concept of employee-based brand equity - and how this is different from the valuation of brands as intangible assets. This course allows you to develop the following aspects of yourself: 1. Head. Gain a deeper understanding of the evolving practice of brand management, one that goes further than practiced in most organisations today 2. Heart. Be motivated to engage in delivering your own brands – regardless of where you are in your organisation – thereby creating superior value for customers and for your organisation 3. Hands. Translate learnings into action. As Confucius is supposed to have said: “I hear and I forget. I see and I remember. I do and I understand.”...

Top reviews

RA

Aug 24, 2019

Thanks a ton to professor Nader Tavassoli for such a great MOOC. It is really going to make a profound impact on the way we design and deliver the brand experience as a whole for the people around.

CS

Apr 22, 2021

Loved the approach, found it really interesting as most concepts were explained using case studies. Would highly recommend this one to anyone who is interested in understanding the concept of Brand.

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1626 - 1650 of 2,771 Reviews for Brand Management: Aligning Business, Brand and Behaviour

By NEHA M

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Jul 14, 2019

Really amazing course and very well taught by Prof Nader!

By Franco G A

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Jun 11, 2019

Very useful, information is up to date and very insightful

By Arianne W

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Aug 16, 2018

Great course; eye operners and new ways to look at things!

By OLUWATOYIN O

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Nov 14, 2023

I learnt a whole lot more than I learnt in the university

By Kay T

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Oct 14, 2023

Learning Brand Management was an enlightening experience.

By Tami C

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Nov 30, 2022

Thoroughly enjoyed Every

minute

of this course. Thank

you

By Teshale G

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Jun 3, 2022

constructive course, very helpful in advancing my courier

By Karoline L

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Mar 27, 2022

Incredible! I love everything, the professor was amazing.

By Anidya P

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Oct 25, 2021

Really well informed and explained. Thank you professor!

By Ruwan L D

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Sep 1, 2021

Excellent experience! Thank you Professor Nader Tavassoli

By MEISKE A U

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Dec 23, 2020

I think Coursera has a very good for upgrade skill talent

By Apoorv G

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Aug 3, 2020

This was one of the best online courses i have ever seen.

By Francesca A

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Jul 13, 2020

It's very interested and I learnt muchc important concept

By Galina M

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Jun 12, 2020

Great course and a very positive approach of the teacher.

By Raffaele L

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May 2, 2020

Thank you to Professor Nader Tavassoli, amazing lectures!

By Manish B

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Mar 8, 2019

great deal of learning about business,brand and behaviour

By Rebeca S

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Dec 29, 2023

Excellent! Dynamic, envolving and straight to the point!

By renan b

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Sep 19, 2022

Excelente course! A new and modern view about branding!

By SCHIAVON S I

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Aug 5, 2022

really nice course, bring so much important information

By Marjorie R

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Jun 7, 2022

Great course, I learned a lot about brand and marketing.

By Michele F

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Apr 17, 2022

It's been my favorite course yet. I learned a lot here.

By Mahak B

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Apr 30, 2021

Thank you Professor for the extremely valuable lectures!

By mahnoor

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Feb 5, 2021

Thank you to professor. It helped me a lot in my career.

By Stephy S

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Sep 14, 2020

Great experience of learning.Thank you Sir.

Regards

Stephy

By Priya S

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Jul 14, 2020

Really a good course for business,gained a lot knowledge