Chevron Left
Back to Brand Management: Aligning Business, Brand and Behaviour

Learner Reviews & Feedback for Brand Management: Aligning Business, Brand and Behaviour by University of London

4.9
stars
7,747 ratings

About the Course

Professor Nader Tavassoli of London Business School contrasts traditional approaches to branding - where brands are a visual identity and a promise to customers - to brands as a customer experience delivered by the entire organisation. The course offers a brand workout for your own brands, as well as guest videos from leading branding professionals. The aim of the course is to change the conception of brands as being an organisation's visual identity (e.g., logo) and image (customers' brand associations) to an experience along "moments-that-matter" along the customer journey and, therefore, delivered by people across the entire organisation. Brands are thus not only an external promise to customers, but a means of executing business strategy via internal brand-led behaviour and culture change. You will learn and practice the following skills: 1. How to build brands from a broad organisational perspective 2. How to lead brand-led culture change with human resource practices at the core (i.e., brand as a lever and not just an outcome) 3. How to build brands in multi-brand companies, across cultures and geographies 4. How to measure brand health in new ways, that is, internally in addition to externally 5. How to value and capture returns to brands across the organisation - introducing the new concept of employee-based brand equity - and how this is different from the valuation of brands as intangible assets. This course allows you to develop the following aspects of yourself: 1. Head. Gain a deeper understanding of the evolving practice of brand management, one that goes further than practiced in most organisations today 2. Heart. Be motivated to engage in delivering your own brands – regardless of where you are in your organisation – thereby creating superior value for customers and for your organisation 3. Hands. Translate learnings into action. As Confucius is supposed to have said: “I hear and I forget. I see and I remember. I do and I understand.”...

Top reviews

RA

Aug 24, 2019

Thanks a ton to professor Nader Tavassoli for such a great MOOC. It is really going to make a profound impact on the way we design and deliver the brand experience as a whole for the people around.

CS

Apr 22, 2021

Loved the approach, found it really interesting as most concepts were explained using case studies. Would highly recommend this one to anyone who is interested in understanding the concept of Brand.

Filter by:

1701 - 1725 of 2,771 Reviews for Brand Management: Aligning Business, Brand and Behaviour

By Rowena C O

•

Jun 4, 2022

THANK YOU FOR THIS COURSE I' M HAVE A LOT TO LEARN.

By KOKO D

•

May 18, 2022

Fantastic Insights ! Felt Priviliged to go Through

By Iñaki D d R

•

Nov 1, 2021

Easy to understand. Insightful. Full of examples.

By David M

•

Jun 25, 2021

ONE OF THE BEST LEARNING EXPERIENCE EVER THANK YOU.

By Ashutosh s

•

Mar 20, 2021

from this module, i have learnt practical examples.

By B. I W

•

Nov 12, 2020

This course is very helpful for beginner. Thank you

By Indrajeet V A

•

Oct 1, 2020

This course added great value to my overall career.

By ABIOLA O O

•

Sep 28, 2020

Very Insightful, Expository, and Thought-provoking.

By Rajesh.R

•

Aug 19, 2020

Excellent Course. Lots of Knowledge Gained from it.

By achyut k

•

Jul 8, 2020

There is so much to learn in this course. Thank you

By ANUBHA G

•

Jun 19, 2020

it was awesome journey during completion of course.

By Vivek B

•

Feb 22, 2020

Awesome course, I thoroughly enjoyed the experience

By sanjana r

•

Mar 11, 2019

Excellent explanation with understandable examples.

By shalini j

•

May 13, 2025

The instructor is amazing, so smart and confident.

By Harsh v T

•

Jul 15, 2023

full of knowledge and help anyone to posses skills

By Kene O

•

Oct 19, 2022

LEARNT A WHOLE LOT OF THINGS CONCERNING BRANDING.

By Alaa J

•

Sep 27, 2022

You will learn new ways of thinking about branding

By Gagan S

•

Jan 29, 2022

Thank you so much Nader. Great learning experience

By Anuradha P

•

Jan 18, 2022

Nice course for understanding brand its management

By Ramuthu S

•

Aug 29, 2021

Gained a lot of knowledge about Brand Management !

By zubin s

•

Jul 5, 2021

great insights on brand, businesses and behaviour.

By Evangeline S

•

Apr 20, 2021

Iit's very useful and I learned so many new stuffs

By Hashmat N

•

Feb 9, 2021

Great course and well explained by professor Nader

By kenji s

•

Dec 14, 2020

Enjoyed this course immensely thank you professor!

By AURELLIA G D

•

Nov 2, 2020

its been really fun to study with coursera

thankyou