Master the essential skills for developing deep, trust-rich relationships in virtual sales environments. This course provides actionable strategies to present yourself with authority online, drive engagement with diverse buyers in India and the USA, and build rapport in multicultural settings. You’ll learn to read non-verbal cues over video, deliver compelling virtual first impressions, and sustain buyer interest from the first touch to late-stage discussions. By the end, you will confidently command virtual rooms and consistently deliver standout sales experiences.
Building Virtual Relationships and Buyer Engagement
Gain insight into a topic and learn the fundamentals.
Beginner level
No prior experience required
4 hours to complete
Flexible schedule
Learn at your own pace
Skills you'll gain
Details to know
Shareable certificate
Add to your LinkedIn profile
Recently updated!
October 2025
Taught in English
See how employees at top companies are mastering in-demand skills
There are 3 modules in this course
In today’s digital-first sales world, your online presence is your reputation. This module empowers you to shape a magnetic digital sales profile that earns trust, engages diverse audiences, and opens doors before you ever meet your prospects. With advanced strategies for cross-border branding, localized outreach, and powerful trust signals, you’ll learn to stand out in a crowded marketplace, connect authentically, and win business—no matter the medium or the market. By mastering these proven techniques, you’ll elevate both your professional impact and your sales outcomes in any virtual selling environment.
What's included
9 videos1 reading2 assignments2 plugins
In digital sales, trust and rapport are your ticket to real engagement. This module equips you with advanced skills to form authentic connections in virtual settings—no matter the distance, culture, or skepticism you face. You’ll learn how to spark meaningful small talk, read subtle digital cues, and demonstrate credibility with compelling stories and social proof. Mastering these techniques will help you break down barriers, create human bonds remotely, and become a trusted advisor to buyers worldwide.
What's included
7 videos1 reading3 assignments1 plugin
Maintaining engagement during long, complex virtual sales cycles is the key to closing high-stakes deals in today's business world. This module gives you the tools and strategies to keep remote buyers invested, attentive, and excited throughout every step of the sales journey. You’ll master the latest interactive platforms, learn to handle multi-party meetings with finesse, and discover proven techniques for overcoming digital fatigue. By the end, you’ll know how to lead virtual conversations that drive momentum, foster collaboration, and ensure your deals move forward—no matter how complex the buying team.
What's included
8 videos1 reading2 assignments2 plugins
Instructor
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Status: Free TrialUniversity of California, Irvine
Status: Free Trial
Status: Free TrialUniversity of Illinois Urbana-Champaign
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