Professional Skills: Perspective-Taking

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Professional Skills: Perspective-Taking

This course is part of Professional Skills: Strategic Thinking Specialization

Instructor: Tyler Galarneau

Included with

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4 modules

Gain insight into a topic and learn the fundamentals.

Beginner level

Recommended experience

3 hours to complete

Flexible schedule

Learn at your own pace

4 modules

Gain insight into a topic and learn the fundamentals.

Beginner level

Recommended experience

3 hours to complete

Flexible schedule

Learn at your own pace

What you'll learn

Actively listen to understand and appreciate diverse perspectives to foster empathy.
Utilize influence effectively to make compelling appeals and encourage desired outcomes.
Apply logic models and game theory principles to discover and evaluate various options in complex scenarios.

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This course is part of the Professional Skills: Strategic Thinking Specialization

When you enroll in this course, you'll also be enrolled in this Specialization.

Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate

There are 4 modules in this course

Build empathy, reduce bias, and drive better outcomes by learning how to see through others’ eyes. This course teaches professionals how to take multiple perspectives to influence decisions and strengthen collaboration.

This module focuses on developing your ability to actively listen and understand diverse viewpoints. You will explore the underlying causes of different perspectives and learn disciplined listening techniques to foster empathy. By engaging with practical exercises and reflective activities, you will gain the skills to better interpret others' intentions and build stronger interpersonal connections.

What's included

1 assignment7 plugins

1 assignment Total 10 minutes

Quiz: Listening for others' perspectives 10 minutes

7 plugins Total 47 minutes

Listening for others' perspectives: Cause and resources 5 minutes
Listening for others' perspectives: Disciplined listening to form empathy 6 minutes
Practice the solution: Disciplined listening 10 minutes
Job aid: The ladder of inference 3 minutes
Reflect on the solution: Listening for others' perspectives 10 minutes
Taking others into consideration: Key takeaways 3 minutes
Apply the solution: Using disciplined listening to establish empathy 10 minutes

In this module, you will learn how to effectively use your influence to make compelling appeals and encourage desired outcomes. We will explore strategies for exerting influence in conversations, appealing to others' perspectives, and encouraging behavioral changes. Through practical application and reflection, you will develop the confidence to advocate for your ideas and build consensus.

What's included

1 assignment7 plugins

1 assignment Total 10 minutes

Quiz: Using your influence to make appeals 10 minutes

7 plugins Total 47 minutes

Using your influence to make appeals: Cause and resources 5 minutes
Using your influence to make appeals: Exerting influence in conversation 6 minutes
Practice the solution: Appealing to another’s perspective 10 minutes
Job aid: Asserting control over your calendar 3 minutes
Reflect on the solution: Using your influence to make appeals 10 minutes
Building a sense of understanding: Key takeaways 3 minutes
Apply the solution: Encouraging changes in behavior or decisions 10 minutes

This module will equip you with the analytical tools to discover and evaluate various options in complex scenarios using logic models and game theory. You will learn to model different situations, understand the implications of various choices, and develop strategies for overcoming disadvantages. This will enhance your problem-solving and decision-making capabilities by enabling you to think critically and strategically.

What's included

1 assignment7 plugins

1 assignment Total 10 minutes

Quiz: Discovering options with logic models 10 minutes

7 plugins Total 48 minutes

Discovering options with logic models: Cause and resources 5 minutes
Discovering options with logic models: Modeling game theory for options 7 minutes
Practice the solution: Evaluate a situation using game theory 10 minutes
Job aid: Tactics for overcoming disadvantages 3 minutes
Reflect on the solution: Discovering options with logic models 10 minutes
Thinking in someone else’s shoes: Key takeaways 3 minutes
Apply the solution: Discovering options with logic models 10 minutes

This concluding module ensures that all necessary steps are taken to finalize your learning experience and acknowledge your achievements. It also includes an end-of-course survey, confirming your course completion. This module

What's included

1 reading1 plugin

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructor

Tyler Galarneau

Arizona State University

3 Courses 1,376 learners

Offered by

Arizona State University

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Frequently asked questions

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.