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Learner Reviews & Feedback for Leading Healthcare Quality and Safety by The George Washington University

4.8
stars
1,469 ratings

About the Course

Ensuring patient safety and healthcare quality is critical and should be a key focus of everyone in healthcare practice. This course provides healthcare practitioners and others with an introduction to the knowledge and skills needed to lead patient safety and quality improvement initiatives at the micro and macro levels. Participants will explore the foundations of health care quality and the science underlying patient safety and quality improvement, design and select effective health care measures, analyze patient safety problems and processes using tools such as human factors analysis, apply systematic approaches including the Plan-Do-Study-Act (PDSA) model to address quality improvement challenges, and learn strategies to lead a culture of change. The course takes a world view of patient safety and quality, linking participants to research and resources from the World Health Organization (WHO), the US Agency for Healthcare Research and Quality (AHRQ), the Joint Commission and other international organizations. Course highlights include personal stories, lessons learned from other industries and interviews with the President of the National Committee for Quality Assurance (NCQA) and other leaders in quality movement. Pawlson, g. & Johnson, J. (2021). Advancing Health Care Quality: Protecting Patients, Improving Lives. DEStech Publications Inc. About The George Washington University School of Nursing Ranked among the top nursing schools by U.S. News & World Report, the George Washington University School of Nursing educates and inspires nurses to provide high-quality, compassionate person-centered health care. The school develops leaders actively engaged in health promotion, patient advocacy and healthcare innovation, and prepares exceptional nurse educators who pursue quality and advance the profession. The School of Nursing is committed to improving the health and wellbeing of people and communities locally, nationally and globally. The school values lifelong learning and its students advance nursing practice, leadership and education as they make a difference in the world....

Top reviews

MB

Feb 14, 2022

The course content is excellent. Thanks to Coursera, to allow me to complete this course, "Leading Healthcare Quality and Safety". The certificate is more useful in enhancing my career.

SS

Jul 31, 2017

This course give me insight of how to handle hospital quality assurance better in order to improve the hospital performance both from top-down and bottom-up way of management.

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301 - 325 of 403 Reviews for Leading Healthcare Quality and Safety

By ELMER M P

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Oct 8, 2022

excelent

By Alanoud

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Jun 11, 2022

soo good

By Raneem O

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Mar 9, 2022

very good

By amira s a a

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Feb 9, 2022

Very good

By Justin A

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Nov 30, 2021

excellent

By Fernando R P S

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Oct 26, 2021

Excelent

By Mahmoud T A A

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Aug 22, 2021

Excellent

By Chawamang S

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Dec 24, 2020

very nice

By Anis C

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Sep 1, 2020

Excellent

By Dr Y

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Aug 26, 2020

EXCELLENT

By Syed S A G

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Nov 30, 2022

perfect

By CRISTIANO S P

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Jul 28, 2020

Perfect

By Nora A a

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Jul 7, 2023

thanks

By Sevda M

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Nov 1, 2020

THANKS

By Ali O m

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Nov 1, 2020

THANKS

By محمد ب ي ا

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Nov 25, 2024

ممتاز

By MOHAMMED Q Z

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Nov 22, 2024

ممتاز

By Emin T

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Sep 25, 2024

creat

By THET P H

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Jan 29, 2021

Great

By Shakira B

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Oct 1, 2020

Great

By Valeria M Á

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Jun 6, 2025

good

By Mahmoud M E i e

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Apr 28, 2025

GOOD

By Gavali P M

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Mar 26, 2025

Good

By ABEER H R A A H R A

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Jan 26, 2025

جيده

By Jellamae A

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Dec 17, 2024

GOOD