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Learner Reviews & Feedback for Leading Healthcare Quality and Safety by The George Washington University

4.8
stars
1,469 ratings

About the Course

Ensuring patient safety and healthcare quality is critical and should be a key focus of everyone in healthcare practice. This course provides healthcare practitioners and others with an introduction to the knowledge and skills needed to lead patient safety and quality improvement initiatives at the micro and macro levels. Participants will explore the foundations of health care quality and the science underlying patient safety and quality improvement, design and select effective health care measures, analyze patient safety problems and processes using tools such as human factors analysis, apply systematic approaches including the Plan-Do-Study-Act (PDSA) model to address quality improvement challenges, and learn strategies to lead a culture of change. The course takes a world view of patient safety and quality, linking participants to research and resources from the World Health Organization (WHO), the US Agency for Healthcare Research and Quality (AHRQ), the Joint Commission and other international organizations. Course highlights include personal stories, lessons learned from other industries and interviews with the President of the National Committee for Quality Assurance (NCQA) and other leaders in quality movement. Pawlson, g. & Johnson, J. (2021). Advancing Health Care Quality: Protecting Patients, Improving Lives. DEStech Publications Inc. About The George Washington University School of Nursing Ranked among the top nursing schools by U.S. News & World Report, the George Washington University School of Nursing educates and inspires nurses to provide high-quality, compassionate person-centered health care. The school develops leaders actively engaged in health promotion, patient advocacy and healthcare innovation, and prepares exceptional nurse educators who pursue quality and advance the profession. The School of Nursing is committed to improving the health and wellbeing of people and communities locally, nationally and globally. The school values lifelong learning and its students advance nursing practice, leadership and education as they make a difference in the world....

Top reviews

MB

Feb 14, 2022

The course content is excellent. Thanks to Coursera, to allow me to complete this course, "Leading Healthcare Quality and Safety". The certificate is more useful in enhancing my career.

SS

Jul 31, 2017

This course give me insight of how to handle hospital quality assurance better in order to improve the hospital performance both from top-down and bottom-up way of management.

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276 - 300 of 403 Reviews for Leading Healthcare Quality and Safety

By MOHAMED Z

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Jul 17, 2020

Wonderful course

By Priya.K.N F o M S

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Apr 28, 2020

Excellent course

By Abha D

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Apr 26, 2025

very nice class

By Travis A A N

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Apr 18, 2023

Great course!!!

By Suheir a b m

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Jan 10, 2023

awosme thanks

By Elvis A

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Aug 5, 2020

Very insightful

By piyush k

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May 23, 2020

Congratulations

By SAMUEL N N

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Aug 17, 2022

Great teachers

By Mohamed D

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Jun 18, 2022

AMAZING COURSE

By Aduma E J

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May 3, 2021

I learnt alot

By Tasneem B

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Jun 17, 2020

Great course!

By Olivia D

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Jul 12, 2025

great course

By Margot O

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Apr 16, 2025

Great course

By Chuks O

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Sep 17, 2021

great course

By Manjeet S

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Jul 28, 2020

great course

By Kathleen F

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Jul 1, 2020

Great class!

By Shahzeb A

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Jun 25, 2020

Nice subject

By Abdur R B A

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Mar 23, 2023

No Nothing

By Abdullah K O M

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Feb 13, 2023

very good

By Kinda A

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Apr 3, 2022

very good

By Elísio d R N

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Aug 4, 2025

Excelente

By Rommel O C L

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Jun 8, 2025

Excellent

By Akash S

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Jul 25, 2024

Great job