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Learner Reviews & Feedback for Satisfaction Guaranteed: Develop Customer Loyalty Online by Google

4.8
stars
5,771 ratings

About the Course

You made it! Satisfaction Guaranteed: Develop Customer Loyalty Online is the seventh course in the Google Digital Marketing & E-commerce Certificate. In this course, you’ll explore strategies for building customer loyalty in e-commerce. You’ll also explore specific tools to develop and maintain client relationships. At the end of the course you’ll work through a scenario that demonstrates your ability to deliver a successful e-commerce strategy. Finally, you’ll wrap up the course by building professional development skills. We encourage you to complete courses 1–6 before beginning this course because they provide the foundation necessary to complete the activities at the end of this course. Google employees who currently work in the field will guide you, providing hands-on activities and examples that simulate common digital marketing and e-commerce tasks while showing you some of the best tools and resources used on the job. Learners who complete the eight courses in this program will be prepared to apply for entry-level jobs in digital marketing and e-commerce. No previous experience is necessary. By the end of this course, you will be able to do the following: - Identify common strategies for building customer loyalty in e-commerce - Understand how to successfully manage client relationships and measure satisfaction - Monitor an e-commerce store’s performance - Update an e-commerce store based on data - Complete a portfolio scenario to prepare for job interviews - Learn AI skills from Google experts to help complete marketing tasks...

Top reviews

DT

Jul 23, 2023

The coursera is an excellent program designed as 7 courses for learning . I have completed smoothly and gained knowledge about Digital Marketing and E-commerce.My thanks to Courser a.

BH

Sep 13, 2025

This course is exactly the right thing. It teaches the most applicable, real world knowledge and skills needed in accurate timing with current trends and technologies.

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326 - 350 of 1,137 Reviews for Satisfaction Guaranteed: Develop Customer Loyalty Online

By Bilal A

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Dec 6, 2023

Definitely the most important course of the program.

By Ashok J

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Nov 19, 2023

Resources to prepare for job interviews were awesome

By Dongdong S

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Mar 6, 2023

Love this and will recommend to my friends later on.

By Kiran L

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Feb 28, 2023

Interesting and informative, job ready level course.

By Syed U N

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Nov 22, 2022

It was a great course. I've gained alot of knowledge

By Santhiya S

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Aug 15, 2022

it is helpful for job opprotunity

thanks for coursera

By GABRIELA M D S

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Jun 4, 2025

so acho q fala, muito da vida deles. de resto é bom

By Gaby A

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May 9, 2025

The best online learning experience I've had so far

By Mohamed E

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Aug 28, 2024

thank you very much for the course I learned a lot.

By Sanjana M

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May 13, 2024

Extremely enjoyable and knowledgefull course it was

By Bogdan V

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Sep 28, 2023

I have learned a lot of things through this course.

By Kondaine K

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Apr 15, 2025

Extremely insightful yet easy to follow and learn.

By Reynaldo B B J

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Jun 28, 2025

additional learnings from this course. thank you.

By PRIYAVATHAN V

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Apr 26, 2023

ITS VERY NICE NEW LEARNING AND UPGRADE OUR SKILLS

By Mycoursera a

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Feb 22, 2025

لم اكن اتوقع انني سأكمل الدورة في وقت وجيز كهذا

By Elsa K

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Nov 26, 2024

Content was well planned and easy to understand.

By Sir S

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Sep 4, 2024

Great Course, very informative and interesting.

By Sashi R

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Jan 27, 2024

A great place to learn within our own time frame

By Mehboob H

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Apr 14, 2023

Very important knowledge for career development.

By louisbanza@yahoo.fr

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Mar 13, 2025

Very well organized and courses are affordable.

By buhendwa s

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Jul 25, 2024

Je suis tellement content de terminer mes cours

By Saleem K

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Sep 20, 2023

Thank you team Google for such awesome courses.

By George N P

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Sep 1, 2023

Very informative topics covered in this course.

By V. C K

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Sep 29, 2022

I am reallly happy to be party o f this course

By Jose F

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May 11, 2022

Great course for entry level digital marketers!