IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Marketing Analytics, Web Analytics, Google Gemini, Marketing Strategies, AI Enablement, Data Storytelling, Data Analysis, User Flows, ChatGPT, Digital Media Strategy, Analytics, Data-Driven Decision-Making, Customer Analysis, Process Analysis, Performance Metric
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: UI/UX Research, Data Presentation, Business Analysis, Customer Insights, Data Analysis, Scheduling
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Education Software and Technology, Mathematics Education, Simulations, Collaborative Software
Beginner · Course · 1 - 3 Months

Skills you'll gain: Backlogs, AI Enablement, Business Process Automation, Project Management Software, Strategic Prioritization, Workflow Management, Prioritization, Project Management, Administrative Support, Automation, Delegation Skills, Generative AI Agents
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Statistical Reporting, Web Analytics, Statistical Process Controls, Data Analysis, Statistical Analysis, Strategic Decision-Making, Analytics, Statistical Methods, Business Metrics, Performance Metric, Performance Analysis, Anomaly Detection, Descriptive Analytics, Customer Engagement, Benchmarking
Intermediate · Course · 1 - 4 Weeks

H2O.ai
Skills you'll gain: LLM Application, Application Development, AI Enablement, User Interface (UI), Development Environment, Interactive Design, Cloud Deployment, Generative AI, Python Programming, Application Frameworks, Open Source Technology
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Model Context Protocol, AI Enablement, Responsible AI, AI Product Strategy, Strategic Leadership, Multimodal Prompts, Business Leadership, Strategic Decision-Making, Artificial Intelligence, Decision Making, Governance, Case Studies, Product Roadmaps
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Continuous Monitoring, Security Controls, Cybersecurity, Risk Management Framework, Cyber Risk, NIST 800-53, Risk Management, Cloud Security, Cyber Security Assessment, Incident Response, Authorization (Computing), Vulnerability Assessments, Disaster Recovery
Beginner · Course · 1 - 3 Months

Skills you'll gain: Brainstorming, Meeting Facilitation, Ideation, Creative Thinking, Problem Solving, Collaboration, Team Building, Cognitive flexibility, Creativity, Complex Problem Solving, Critical Thinking, Innovation
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Backlogs, Sprint Retrospectives, Agile Project Management, Sprint Planning, Agile Methodology, Team Building, Project Management, Team Management, Project Management Life Cycle, Cross-Functional Collaboration, Case Studies, Prioritization, Continuous Improvement Process, Product Development, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Jira (Software), Issue Tracking, Investigation, Data Quality, Data Validation, Data Integrity, Reconciliation, Change Control, Anomaly Detection, Dependency Analysis, Verification And Validation, Trend Analysis, Analysis, Project Documentation, Auditing, Workflow Management, Project Management, Leadership and Management
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Large Language Modeling, Model Deployment, Natural Language Processing, Application Deployment, Transfer Learning, Embeddings, Workflow Management, Artificial Intelligence and Machine Learning (AI/ML), Python Programming, Data Processing, Application Programming Interface (API), Model Evaluation, Automation, Software Installation
Intermediate · Course · 1 - 3 Months