IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: UI/UX Research, Data Presentation, Business Analysis, Customer Insights, Data Analysis, Scheduling
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Education Software and Technology, Mathematics Education, Simulations, Collaborative Software
Beginner · Course · 1 - 3 Months

Skills you'll gain: Backlogs, AI Enablement, Business Process Automation, Project Management Software, Strategic Prioritization, Workflow Management, Prioritization, Project Management, Administrative Support, Automation, Delegation Skills, Generative AI Agents
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Power BI, Data Modeling, Data Storytelling, Business Intelligence, Interactive Data Visualization, Data Analysis Expressions (DAX), Dashboard, Data Transformation, Data Presentation, Data Visualization Software, Extract, Transform, Load, Cloud Deployment, Data Cleansing, Data Import/Export, Management Reporting
Beginner · Course · 1 - 3 Months

Skills you'll gain: Threat Management, Threat Detection, Software-Defined Networking, Network Architecture, Network Planning And Design, Network Security, Cloud-Based Integration, Cloud Computing Architecture, Network Infrastructure, Internet Of Things, Multi-Cloud, Wide Area Networks, Technical Consulting, Scalability
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: User Feedback, Functional Testing, Root Cause Analysis, UI/UX Research, Experience Design, User Experience, Problem Management, User Interface (UI) Design, Integration Testing, Application Development, Network Troubleshooting, Investigation
Intermediate · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Bash (Scripting Language), Shell Script, Unix, System Monitoring
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Continuous Monitoring, Security Controls, Cybersecurity, Risk Management Framework, Cyber Risk, NIST 800-53, Risk Management, Cloud Security, Cyber Security Assessment, Incident Response, Authorization (Computing), Vulnerability Assessments, Disaster Recovery
Beginner · Course · 1 - 3 Months

Skills you'll gain: File I/O, Cryptography, User Accounts
Intermediate · Course · 3 - 6 Months
Coursera
Skills you'll gain: Apache Kafka, Data Pipelines, Data Mapping, Data Integrity, Data Transformation, Database Design, Data Modeling, Cloud Deployment, SQL, PostgreSQL, Data Capture, Data Validation, Continuous Integration, Data Storage Technologies, Real Time Data, Continuous Monitoring, Schematic Diagrams
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Customer Analysis, Campaign Management, Digital Advertising
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Apache Hadoop, Apache Hive, Apache Spark, Big Data, Data Import/Export, Data Integration, Relational Databases, File Systems, Command-Line Interface, Software Installation
Intermediate · Course · 1 - 4 Weeks