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Learner Reviews & Feedback for Leading Healthcare Quality and Safety by The George Washington University

4.8
stars
1,469 ratings

About the Course

Ensuring patient safety and healthcare quality is critical and should be a key focus of everyone in healthcare practice. This course provides healthcare practitioners and others with an introduction to the knowledge and skills needed to lead patient safety and quality improvement initiatives at the micro and macro levels. Participants will explore the foundations of health care quality and the science underlying patient safety and quality improvement, design and select effective health care measures, analyze patient safety problems and processes using tools such as human factors analysis, apply systematic approaches including the Plan-Do-Study-Act (PDSA) model to address quality improvement challenges, and learn strategies to lead a culture of change. The course takes a world view of patient safety and quality, linking participants to research and resources from the World Health Organization (WHO), the US Agency for Healthcare Research and Quality (AHRQ), the Joint Commission and other international organizations. Course highlights include personal stories, lessons learned from other industries and interviews with the President of the National Committee for Quality Assurance (NCQA) and other leaders in quality movement. Pawlson, g. & Johnson, J. (2021). Advancing Health Care Quality: Protecting Patients, Improving Lives. DEStech Publications Inc. About The George Washington University School of Nursing Ranked among the top nursing schools by U.S. News & World Report, the George Washington University School of Nursing educates and inspires nurses to provide high-quality, compassionate person-centered health care. The school develops leaders actively engaged in health promotion, patient advocacy and healthcare innovation, and prepares exceptional nurse educators who pursue quality and advance the profession. The School of Nursing is committed to improving the health and wellbeing of people and communities locally, nationally and globally. The school values lifelong learning and its students advance nursing practice, leadership and education as they make a difference in the world....

Top reviews

MB

Feb 14, 2022

The course content is excellent. Thanks to Coursera, to allow me to complete this course, "Leading Healthcare Quality and Safety". The certificate is more useful in enhancing my career.

SS

Jul 31, 2017

This course give me insight of how to handle hospital quality assurance better in order to improve the hospital performance both from top-down and bottom-up way of management.

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226 - 250 of 403 Reviews for Leading Healthcare Quality and Safety

By Sara G

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Jun 8, 2025

Loved this course! Incredibly educational

By Brian B

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Feb 27, 2025

Excellent course for those in healthcare.

By Shai M S

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Jan 25, 2022

Helpful and Informative. Very empowering.

By shimaa o

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Aug 1, 2020

It was very useful

Thanks for your effort

By DIEP H B

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May 9, 2025

good experience when ennroll this course

By Kimberly T

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Apr 21, 2021

Very high quality speakers and resources

By Berhanu D

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Jul 7, 2025

Excellent Course for Healthcare Leaders

By Scott C

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Feb 1, 2021

Very interesting. A lot of information.

By Rita E

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Mar 18, 2024

Interesting, specific and job related.

By jehan r

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Aug 15, 2021

it was very helpfull thank you so much

By 121917000000 C N C

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Jun 5, 2023

It's a very nice and educating course

By Tanya M

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Feb 14, 2022

Very much challenging and satisfying

By Arinze E

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Oct 15, 2022

Thank You

This is a useful course.

By Pradhap

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Jul 14, 2020

Good lecture with experienced staff

By Madhav M S

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Nov 16, 2020

Good content and resource material

By Ouandie s

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Dec 29, 2020

I'm very grateful for this course

By Johannah R G

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Nov 18, 2020

very educational so much to learn

By Jackeline C S O

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Sep 4, 2021

Really interesting and practical

By Marlyn P

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Oct 23, 2024

Excelente opción de aprendizaje

By Bushuyu S

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Aug 29, 2024

Very resourceful and insightful

By George N

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Apr 19, 2025

excellent course. I enjoyed it

By LHORA A

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Oct 25, 2024

the course is very informative

By Fatma M A E E

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Sep 24, 2023

thank you for your all efforts

By Anasooya R

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Jul 22, 2020

An excellent course material

By Janet S

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Feb 23, 2023

Excellent knowledge transfer