IBM
IBM IT Scrum Master Professional Certificate
IBM

IBM IT Scrum Master Professional Certificate

Advance your career in IT as a Scrum Master. Develop the in-demand skills and hands-on experience to get job-ready in 3 months

John Rofrano
IBM Skills Network Team
Daniel C. Yeomans

Instructors: John Rofrano

Included with Coursera Plus

Earn a career credential that demonstrates your expertise

(611 reviews)

Beginner level

Recommended experience

3 months at 10 hours a week
Flexible schedule
Earn a career credential
Share your expertise with employers
Earn a career credential that demonstrates your expertise

(611 reviews)

Beginner level

Recommended experience

3 months at 10 hours a week
Flexible schedule
Earn a career credential
Share your expertise with employers

What you'll learn

  • Master the most up-to-date practical skills and knowledge IT Scrum Masters use in their daily roles

  • Learn Agile concepts of adaptive planning, iterative development, and continuous improvement, resulting in early customer deliveries and value

  • Gain knowledge regarding software engineering, Software Development Lifecycle (SDLC), software development tools, & DevOps essential characteristics

  • Apply your new skills to real-world projects, build a portfolio, and prepare for the CSM certification exam from Scrum Alliance

Overview

What’s included

Shareable certificate

Add to your LinkedIn profile

Taught in English
101 practice exercises

Professional Certificate - 8 course series

What you'll learn

  • Summarize the role of the Scrum Master to include a position description, benefits of the position, and key skills essential to success.

  • Compare and contrast the role of the Scrum Master to a traditional project manager.

  • Describe opportunities for Scrum Masters in the current work environment to include potential employment, job requirements, and salary ranges.

  • Define certification opportunities in Agile and Scrum to include Scrum Alliance CSM, PMI-ACP, and PMI-DASM.

Skills you'll gain

Sprint Planning, Agile Project Management, Agile Methodology, Meeting Facilitation, User Story, Communication, Sprint Retrospectives, Team Building, Analysis, Job Analysis, Stakeholder Management, and Project Management

What you'll learn

  • Define operating systems, computer components, programming concepts, databases, and explain the differences between commercial and open software

  • Summarize the importance of computer networks, including wired and wireless connections; explore network resources and storage types in MS Windows

  • Describe how to protect against security threats, address public browsing security concerns, and list password management best practices

  • List the benefits of cloud computing, describe the cloud infrastructure layer, virtual machines, and summarize features of ticketing systems

Skills you'll gain

Cloud Computing, Computer Hardware, Computer Networking, Cybersecurity, Operating Systems, Project Management, Data Storage, Network Troubleshooting, Software Installation, Technical Support and Services, IT Infrastructure, Hardware Troubleshooting, Information Technology, Database Software, and Virtual Private Networks (VPN)

What you'll learn

  • Explain the principles of software engineering, the Software Development Life Cycle (SDLC), and software development tools, technologies, and stacks

  • Differentiate between programming language types and apply basic programming constructs such as loops, conditionals, and functions using Python

  • Summarize key software architecture and design approaches, including common architectural and deployment patterns

  • Outline the roles, skills, and career paths in software engineering

Skills you'll gain

Software Engineering, Back-End Web Development, Front-End Web Development, Software Development Life Cycle, Computer Programming, Integrated Development Environments, Software Architecture, Software Development, Programming Principles, Software Design Patterns, Application Development, Scrum (Software Development), Software Design, Cloud Development, Python Programming, Web Development, and Agile Methodology

What you'll learn

  • The essential characteristics of DevOps including building a culture of shared responsibility, transparency, and embracing failure.

  • The importance of Continuous Integration and Continuous Delivery, Infrastructure as Code, Test Driven Development, Behavior Driven Development.

  • Essential DevOps concepts: software engineering practices, cloud native microservices, automated continuous deployments, and building resilient code.

  • The organizational impact of DevOps, including breaking down silos, working in cross functional teams, and sharing responsibilities.

Skills you'll gain

DevOps, Culture Transformation, Cross-Functional Collaboration, Performance Metric, Microservices, Cloud-Native Computing, Team Oriented, Test Driven Development (TDD), Behavior-Driven Development, Scrum (Software Development), Agile Methodology, Accountability, and CI/CD

What you'll learn

  • Adopt the 5 practices of Agile, a subset of DevOps: small batches, minimum viable product, pair programming, behavior- and test-driven development.

  • Write good user stories, estimate and assign story points and track stories using a kanban board. Incorporate Scrum artifacts, events, and benefits.

  • Create and refine a product backlog using the sprint planning process. Produce potentially shippable product increments with every iteration.

  • Create burndown charts to forecast the ability to meet a sprint goal. Use metrics to enhance performance, productivity, and client satisfaction.

Skills you'll gain

Agile Methodology, Sprint Planning, Sprint Retrospectives, Backlogs, User Story, Team Building, Continuous Improvement Process, Agile Software Development, Team Management, Agile Project Management, Kanban Principles, Lean Methodologies, Workflow Management, and Performance Measurement

What you'll learn

  • Identify the Scrum Process flow and the various artifacts required at different phases of the process flow and create Scrum Personas.

  • Develop a Working Agreement to foster a collaborative environment for your team members.

  • Develop a retrospective for a given scenario and use coaching techniques to resolve a dysfunctional team.

  • Develop a Product Vision and goals and collaborate with the Product Owner to refine a Backlog.

Skills you'll gain

Team Building, Stakeholder Management, Meeting Facilitation, Sprint Planning, Change Management, Employee Coaching, Team Management, Team Leadership, Agile Project Management, Organizational Change, User Story, Conflict Management, Agile Methodology, Scrum (Software Development), and Sprint Retrospectives

What you'll learn

  • Apply Scrum skills, create project charters, perform Stacey analysis, and identify and prioritize stakeholders with optimal engagement methods.

  • Create a working agreement, User Stories, product backlog, Sprint backlog, analyze risks, and develop an Agile risk register.

  • Perform relative estimation for story points, calculate team velocity, develop a Kanban board, and generate a burndown chart.

  • Evaluate daily Scrum meeting best practices, prepare for a demo, conduct a retrospective, and discuss Scrum certification opportunities.

Skills you'll gain

Sprint Planning, User Story, Backlogs, Agile Methodology, Stakeholder Engagement, Agile Project Management, Estimation, Kanban Principles, Sprint Retrospectives, Performance Analysis, Project Risk Management, Project Planning, Product Improvement, Team Building, Project Documentation, Stakeholder Management, and Portfolio Management

What you'll learn

  • List CSM testing and eligibility requirements.

  • Summarize what to expect from the CSM test.

  • Explain how to prepare for the CSM test.

  • Complete a CSM Practice Test.

Skills you'll gain

Agile Methodology, Sprint Retrospectives, Sprint Planning, User Story, Knowledge Transfer, Agile Project Management, and Agile Software Development

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructors

IBM Skills Network Team
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Daniel C. Yeomans
SkillUp
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Matt Versdahl
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SkillUp
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Rav Ahuja
IBM
56 Courses4,372,168 learners
John Rofrano

Top Instructor

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Bethany Hudnutt
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Offered by

IBM
SkillUp

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¹ Median salary and job opening data are sourced from Lightcast™ Job Postings Report. Content Creator, Machine Learning Engineer and Salesforce Development Representative (1/1/2024 - 12/31/2024) All other job roles (10/1/2024 - 10/1/2025)