Starweaver
Essentials of Hospitality Management Specialization
Starweaver

Essentials of Hospitality Management Specialization

Master the Essentials of Hospitality Management. Build essential hospitality and financial skills to lead and innovate in the industry.

Marta Sotto-Mayor
Manish Gupta
Starweaver

Instructors: Marta Sotto-Mayor

Included with Coursera Plus

Get in-depth knowledge of a subject

(7 reviews)

Intermediate level

Recommended experience

3 months at 4 hours a week
Flexible schedule
Earn a career credential
Share your expertise with employers
Get in-depth knowledge of a subject

(7 reviews)

Intermediate level

Recommended experience

3 months at 4 hours a week
Flexible schedule
Earn a career credential
Share your expertise with employers

What you'll learn

  • Explain key concepts and trends shaping 21st-century hospitality management.

  • Construct and analyze hotel budgets and financial forecasts.

  • Evaluate financial performance and apply cost optimization strategies.

  • Implement sustainable financial and operational practices for long-term success.

Overview

What’s included

Shareable certificate

Add to your LinkedIn profile

Taught in English
Recently updated!

June 2025

18 practice exercises

Advance your subject-matter expertise

  • Learn in-demand skills from university and industry experts
  • Master a subject or tool with hands-on projects
  • Develop a deep understanding of key concepts
  • Earn a career certificate from Starweaver

Specialization - 3 course series

What you'll learn

  • Identify key historical developments that have shaped the evolution of the hospitality industry.

  • Recognize the fundamental principles and core concepts of hospitality management in the 21st century.

  • Analyze current challenges and opportunities in the hospitality sector and project strategic solutions.

  • Anticipate future trends and innovations that are likely to impact hospitality management.

Skills you'll gain

Hospitality Management, Cultural Sensitivity, Customer Service, Hospitality, Corporate Sustainability, Hotels and Accommodations, Innovation, AI Personalization, Customer experience strategy (CX), Digital Transformation, Service Management, and Restaurant Operation

What you'll learn

  • Create a hotel budget and forecast using industry-standard methods. (Higher-Order Thinking Skills - HOTS)

  • Evaluate the financial performance of a hotel and identify areas for improvement. (HOTS)

  • Understand the current trends and future outlook of hotel budgeting and forecasting.

  • Develop actionable strategies based on budgeting and forecasting data.

Skills you'll gain

Budgeting, Benchmarking, Performance Analysis, Advanced Analytics, Variance Analysis, Applied Machine Learning, Corporate Sustainability, Revenue Management, Financial Forecasting, Financial Analysis, Analysis, Operating Budget, Demand Planning, Strategic Decision-Making, Hospitality Management, Key Performance Indicators (KPIs), Sustainability Reporting, and Trend Analysis

What you'll learn

  • Define key financial terms and concepts used in hotel management.

  • Explain the financial structures and processes within the hotel industry.

  • Analyze real-life hotel financial scenarios and make informed decisions.

  • Assess the financial health of a hotel and propose strategies for improvement.

Skills you'll gain

Financial Management, Cost Control, Benchmarking, Revenue Management, Financial Statement Analysis, Balance Sheet, Budgeting, Income Statement, Financial Acumen, Capital Expenditure, Creative Problem-Solving, Adaptability, Business Metrics, Hospitality Management, Financial Analysis, Time Management, Leadership Development, Hospitality, Financial Statements, and Performance Measurement

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Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructors

Marta Sotto-Mayor
Starweaver
8 Courses34,771 learners
Manish Gupta
Starweaver
15 Courses53,275 learners

Offered by

Starweaver

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