This Specialization provides a complete pathway to mastering Total Quality Management (TQM), Lean, and Six Sigma methodologies. Learners will explore quality philosophies, process improvement tools, and defect management systems while applying concepts such as SPC, DMAIC, Kaizen, and CRM practices. Through case-driven examples and practical applications, professionals, managers, and students will gain the expertise needed to reduce errors, improve processes, and lead sustainable quality initiatives across industries.
TQM Excellence: Lean Six Sigma & Quality Systems Specialization
TQM Excellence: Lean Six Sigma & Quality Systems Specialization
Master Lean Six Sigma and Quality Systems. Gain expertise in TQM, Lean, Six Sigma, and quality systems to improve processes and reduce errors.
Instructor: EDUCBA
Included with 
Get in-depth knowledge of a subject
Beginner level
Recommended experience
1 month at 10 hours a week
Flexible schedule
Earn a career credential
Share your expertise with employers
Get in-depth knowledge of a subject
Beginner level
Recommended experience
1 month at 10 hours a week
Flexible schedule
Earn a career credential
Share your expertise with employers
What you'll learn
Apply TQM, Lean, and Six Sigma frameworks to design and improve quality systems.
Use statistical tools, SPC charts, and defect management techniques to solve real problems.
Lead organizational change by integrating customer-focused strategies and continuous improvement.
Overview
Skills you'll gain
- Lean Methodologies
- Six Sigma Methodology
- Process Improvement
- Change Management
- Software Quality Assurance
- Customer Relationship Management
- Supplier Quality Management
- Organizational Change
- Lean Six Sigma
- Quality Management
- Continuous Improvement Process
- Quality Assurance and Control
- Benchmarking
- Operational Excellence
- Kaizen Methodology
- Statistical Process Controls
- Quality Control
- Brainstorming
- Quality Improvement
- Quality Management Systems
What’s included
Shareable certificate
Add to your LinkedIn profile
Taught in English
Recently updated!
September 2025
59 practice exercises
Advance your subject-matter expertise
- Learn in-demand skills from university and industry experts
- Master a subject or tool with hands-on projects
- Develop a deep understanding of key concepts
- Earn a career certificate from EDUCBA
Specialization - 4 course series
What you'll learn
Define quality concepts, analyze quality costs, and evaluate TQM philosophies.
Apply TQM principles, customer-focused strategies, and statistical tools.
Design councils, foster employee involvement, and build supplier partnerships.
Skills you'll gain
Continuous Improvement Process, Quality Management, Statistical Process Controls, Employee Engagement, Quality Management Systems, Supplier Quality Management, Quality Control, Supplier Relationship Management, Quality Assurance, Lean Manufacturing, Process Improvement, Customer experience improvement, and Kaizen Methodology
What you'll learn
Apply SPC methods and quality tools to monitor variation and improve processes.
Implement Six Sigma DMAIC, DFSS, and benchmarking for process excellence.
Evaluate advanced systems like QFD, FMEA, Kaizen, Lean, and Poka-Yoke.
Skills you'll gain
Six Sigma Methodology, Run Chart, Continuous Improvement Process, Kaizen Methodology, Statistical Process Controls, Lean Methodologies, Brainstorming, Pareto Chart, Root Cause Analysis, Benchmarking, Quality Improvement, Process Improvement, Quality Control, and Quality Management
What you'll learn
Analyze quality culture and apply customer-centric CRM strategies for excellence.
Implement QA systems, PPC techniques, and the PDCA cycle to optimize operations.
Apply Six Sigma tools and the DMAIC framework for sustainable process improvement.
Skills you'll gain
Continuous Improvement Process, Quality Management, Production Planning, Customer Relationship Management, Risk Analysis, Six Sigma Methodology, Operational Excellence, Culture Transformation, Process Improvement, Quality Assurance and Control, Customer experience improvement, Employee Engagement, and Lean Six Sigma
What you'll learn
Define Kaizen principles and apply workplace tools for continuous improvement.
Log, track, update, and report defects using HP QC/ALM for quality assurance.
Manage change, eliminate waste, and align defect handling with efficiency goals.
Skills you'll gain
Continuous Improvement Process, Kaizen Methodology, Issue Tracking, Application Lifecycle Management, Waste Minimization, Change Management, Organizational Change, Process Improvement, Software Quality Assurance, Test Tools, Lean Methodologies, Process Mapping, Quality Improvement, and Quality Assurance
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
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Frequently asked questions
The Specialization can typically be completed in 16 to 17 weeks, with a recommended study commitment of 3 to 4 hours per week. This flexible schedule allows learners to balance professional and personal responsibilities while steadily progressing through the modules. By the end of the program, participants will have gained both theoretical knowledge and practical experience in TQM, Lean, Six Sigma, and quality management systems, positioning them to drive measurable improvements in organizational performance.
No prior experience is required, although a basic understanding of business, operations, or management concepts will be helpful. The courses are designed to accommodate both beginners and professionals looking to strengthen their expertise in quality management.
Yes, it is recommended to follow the courses in sequence. The curriculum is structured to build progressively, starting with fundamental TQM principles and advancing toward Lean, Six Sigma, and specialized tools like Kaizen and HP Quality Centre. This order ensures a smooth learning journey and better skill integration.
More questions
Financial aid available,